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 Post subject: E-mail gibberish.
PostPosted: Mon Jun 30, 2014 2:12 pm 
Coppermine
Coppermine
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Joined: Mon May 16, 2005 7:06 pm
Posts: 622
Location: San Antonio
I have a client using Microsoft Outlook. In her e-mail she gets a forwarded message for a friend of hers that includes what looks like gibberish. The message is mixed in there too. When she views the same e-mail in gmail by forwarding it, there is no gibberish. It only happens to come with an e-mail from the same person, but only that person forwards my client the message. It doesn't occur with other forwarded messages from other persons. I'm at a loss. Any ideas? This is a part of what the problem looks like:

<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><SPAN style=3D"FONT-SIZE: 11pt; COLOR: black; FONT-FAMIL=
Y: Tahoma,sans-serif">21</SPAN></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><B><SPAN style=3D"FONT-SIZE: 18pt; COLOR: black; FONT-FA=
MILY: Tahoma,sans-serif">22</SPAN></B></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><B><SPAN style=3D"FONT-SIZE: 18pt; COLOR: black; FONT-FA=
MILY: Tahoma,sans-serif">23</SPAN></B></DIV></DIV></DIV></DIV></DIV></TD>=
</TR>
<TR>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><B><SPAN style=3D"FONT-SIZE: 18pt; COLOR: black; FONT-FA=
MILY: Tahoma,sans-serif">24</SPAN></B></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><SPAN style=3D"FONT-SIZE: 11pt; COLOR: black; FONT-FAMIL=
Y: Tahoma,sans-serif">25</SPAN></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><SPAN style=3D"FONT-SIZE: 11pt; COLOR: black; FONT-FAMIL=
Y: Tahoma,sans-serif">26</SPAN></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><SPAN style=3D"FONT-SIZE: 11pt; COLOR: black; FONT-FAMIL=
Y: Tahoma,sans-serif">27</SPAN></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>
<DIV>
<DIV>
<DIV>
<DIV style=3D"FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: 'Times N=
ew Roman',serif"><SPAN style=3D"FONT-SIZE: 11pt; COLOR: black; FONT-FAMIL=
Y: Tahoma,sans-serif">28</SPAN></DIV></DIV></DIV></DIV></DIV></TD>
<TD style=3D"BORDER-RIGHT: gray 1pt solid; PADDING-RIGHT: 0in; BORDER-TOP=
: gray 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; PADDING-TOP: 0i=
n; BORDER-BOTTOM: gray 1pt solid; rem_border-left-style: solid; rem_borde=
r-left-width: 1pt; rem_border-left-color: gray">
<DIV>

It goes on for pages some times.

She is using Windows 8.1 operating system
Intel processor
Asus Motherboard
8 Gigs of RAM
Standard 7200 RPM mechanical hard drive


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 Post subject: Re: E-mail gibberish.
PostPosted: Mon Jun 30, 2014 3:17 pm 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
I just received one of those e-mails today. I use Thunderbird for my e-mail client. I have had this happen in the past, not often, but it does happen and I have never been able to find out why.

The only thing I can guess at is the two e-mail clients involved are not compatible, or the content can not render in both clients for some reason.

Nasty

EDIT:

I think I found the answer. It is the Thunderbird client in my case and the fix is in the last post on this forum:

http://forums.mozillazine.org/viewtopic ... 5&start=15


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