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 Post subject: blue screen
PostPosted: Sat Apr 19, 2014 1:14 pm 
Klamath
Klamath

Joined: Tue Apr 04, 2006 5:09 pm
Posts: 275
Location: NC
I built this computer about a month ago now. Everything been running pretty smooth until last night. I have played Kingdoms of Camelot on Facebook, world of tanks, World of Warcraft on different occasions everything running good. All games set to highest settings etc. I was playing Tera online, and I got a blue screen. Firefox was running, TeamSpeak was on, and IE was up. Everything was running good, then went back to town on game. Then it locked up. Started back up, had most of same stuff running and it did it again. I checked task manager after I started back up, to make sure nothing crazy was running. Coast was clear. Started game back up and couple of other things, ran smooth for rest of night. At least 2 more hours without a hitch. Started playing again today, about 30mins into game it just locked up screen where I was fighting. And a buzzing sound from speakers. Had to restart computer to get it to stop.

Computer specs
Gigabyte Z87X-UD3H
I5-4670K
Gskill sniper 1866 8gb
Samsung 840Evo 120gb
EVGA GTX 760
WD Black 1Tb
Corsair CX600M PSU
Win 7 home 64


Copied and pasting message I got from after blue screen incidents.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8009B2A8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041914-5725-01.dmp
C:\Users\JamesS\AppData\Local\Temp\WER-8736-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF880009EF180
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041814-7846-01.dmp
C:\Users\JamesS\AppData\Local\Temp\WER-10420-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hope this is useful, in figuring out what my malfunction is?


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 Post subject: Re: blue screen
PostPosted: Sat Apr 19, 2014 6:02 pm 
Coppermine
Coppermine
User avatar

Joined: Wed Mar 25, 2009 4:40 pm
Posts: 702
Check out the following:

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/blue-screen-bccode-124/c99836d3-a8cb-46f1-92fe-ae512967a70f

Hope this helps.


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 Post subject: Re: blue screen
PostPosted: Sat Apr 19, 2014 9:34 pm 
Thunderbird
Thunderbird
User avatar

Joined: Sun Dec 30, 2007 6:17 pm
Posts: 850
Location: Phoenix, AZ
Install latest BIOS revision F9 if not already installed.

Try a CMOS reset per MB manual and do not OC until problem ID'd.

Well the fact that it is new, was running great for a month and has now started BSODing without having done or added anything new (????) to account for it makes me think it is likely hardware. New equipment fails which is why there is a warranty. It could however, be malware or an auto update you are unaware of as well.

It seems gaming--though not very stressful gaming--brings it on which may indicate overheating.

I hate to say it but error 00000124 is a hardware error and the stop code is not particularly useful in diagnostics. I believe this is the only case where this is true for BSODs.

http://www.sevenforums.com/crash-lockup ... t-try.html

1. I would try to establish conditions where this BSOD can be regularly generated...try running Prime95.

2. I would monitor temps under stress with HWMonitor (voltages too).

3. You can boot up and run memtest86. 7 passes without any errors is a pass. An error is a fail but a pass is unfortunately not a pass since diag testing is not fool proof.

4. If memory passes and neither the voltages nor temps seem out of place then your next step is eliminating suspects and cross testing components if a compatible system is available.

First you run one stick of RAM at a time to see of BSODs repeat. This is fool proof since the odds of both sticks being bad are remote. You should also try a stick in a separate channel/slot to rule out the slot and preferably the channel.

If they do continue BSODing with either stick present then you remove all unnecessary peripherals from the PC (consider the keyboard, mouse, video and speakers essential; anything else plugged in is removed). If BSODs continue, you remove all but the bare parts of a working system (CPU+MB+1 stick of RAM+PSU+onboard video+boot drive). If BSODs continue look at all of the things you have eliminated.

At this point removing the components from the case and setting up a external minimal system with the MB on a nonconductive surface eliminates the possibility of short to case/missing or improperly located standoffs or tangs on the rear I/O panel shorting the ports.

I am afraid at this point it is swapping in known good parts if you have any one at a time with what remains, and potentially plugging in suspect components one at a time into another working system.

Hopefully quickly along the way some component will be shown responsible for the BSOD.

http://www.gigabyte.us/products/product ... id=4481#ov

http://ark.Intel.com/products/75048/Int ... o-3_80-GHz


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 Post subject: Re: blue screen
PostPosted: Sun Apr 20, 2014 7:15 pm 
Klamath
Klamath

Joined: Tue Apr 04, 2006 5:09 pm
Posts: 275
Location: NC
What are ranges for tempratures on different hardware? CPU, video card?


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 Post subject: Re: blue screen
PostPosted: Mon Apr 21, 2014 1:18 pm 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11090
Location: Home Sweet Home
Guys,

It looks like it may be the game at fault here.

https://www.google.com/#q=Trea+online%2Bblue+screens

The poster said that all his games run fine, then he ran Tera and got a blue screen each time he ran the game...so it may be the game and not hardware....

Nasty


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