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 Post subject: cannot install Visio Pro 2013 with Office PRo 2010 present?
PostPosted: Wed Oct 09, 2013 10:14 am 
Willamette
Willamette

Joined: Tue Feb 01, 2005 12:17 pm
Posts: 1483
I am having a difficult time installing Visio 2013 PRo on a machine that already has Office Pro 2010 on it (an OEM version).
Neither is a pre-release or Beta version, although I still get this error:

"We found a pre-release or Beat version of an Office product on your computer and can't install because of it."

I don't understand what the issue is. This computer was installed from a system restore, which did not have anything relating to Office installed (not even a tirla) because it was a business PC, not a store-bought PC.

Any ideas on how to get around this. I don't want to have to uninstall all Microsoft products because this will take a lot of time.

The computer is a Lenovo workstation. I performed the same Visio install on a Lenovo laptop and it worked fine without an issue.


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 Post subject: Re: cannot install Visio Pro 2013 with Office PRo 2010 prese
PostPosted: Thu Oct 10, 2013 3:03 pm 
Team Member
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Joined: Sat Apr 21, 2007 6:57 am
Posts: 1164
I came across a website that said to scan the registry for any "Office15" entries, for what ever reason those seem to be the culprit.


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 Post subject: Re: cannot install Visio Pro 2013 with Office PRo 2010 prese
PostPosted: Fri Oct 11, 2013 5:36 am 
Willamette
Willamette

Joined: Tue Feb 01, 2005 12:17 pm
Posts: 1483
But isn't "Office15" Microsoft Office 2013? And if so, why would it matter?
I'm pretty much going to try and uninstall Office 2010, install Visio, and then re-install Office 2010. If that doesn't work, I'll probably just get Office 2013 for it.

The funny thing is that we have another computer at the office (also a Lenovo) and Visio 2013 installed just fine on that computer and it has Office 2010 Pro.


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 Post subject: Re: cannot install Visio Pro 2013 with Office PRo 2010 prese
PostPosted: Sat Oct 12, 2013 10:15 am 
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What makes it matter is that you are trying to install an Office 2013 product, yet you have never had any licensed product installed. So it sees this registry entry and it tells the installer you have beta/pre-release software installed even when you didn't.


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