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dedgar
 Post subject: Black screen after Printshop 2.0 install
PostPosted: Mon Feb 04, 2013 8:36 am 
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Location: Dixon Springs, TN
Friends HP laptop:
G60
Win 7 Home Premium 64 bit SP1
4gb memory
has all HP and Windows updates
She is trying to install Printshop 2.0 and everything goes ok until the installation tells you to restart. Then you get the normal Windows start screen with the pulsing window. After that you have a black screen with a mouse pointer.
I've tried using the cntrl/alt/del and nothing happens. Stays at that black screen w/mouse pointer.
Anyone have ideas?
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kleinkinstein
 Post subject: Re: Black screen after Printshop 2.0 install
PostPosted: Mon Feb 04, 2013 11:22 am 
Clawhammer
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Is the hdd set to AHCI in the bios? If IDE, switch it. And while you're in there, update to the latest bios too.
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dedgar
 Post subject: Re: Black screen after Printshop 2.0 install
PostPosted: Thu Feb 07, 2013 3:58 pm 
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This problem has become moot.
She is going to install something more 'modern' than the Win95/98/ME/2000/NT version of Printshop that she has. :roll:
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kleinkinstein
 Post subject: Re: Black screen after Printshop 2.0 install
PostPosted: Thu Feb 07, 2013 6:54 pm 
Clawhammer
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Amen to that. If she likes free, then end the search with Scribus
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Apetchy
 Post subject: Re: Black screen after Printshop 2.0 install
PostPosted: Fri Feb 15, 2013 8:04 am 
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kleinkinstein wrote:
Is the hdd set to AHCI in the bios? If IDE, switch it. And while you're in there, update to the latest bios too.


I am also having the same error but not that knowledgeable with this. Can you teach me how to troubleshoot this please?





steve barbarich
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