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 Post subject: Hackman help :)
PostPosted: Sat Oct 20, 2012 3:20 pm 
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Location: Overland Park, KS
Hackman,

I just updated my AVG free to 2013 and since then I have been getting this about 4 times a day...

"";"May be infected by unknown virus Win32/DH{AFhoNQ}, c:0\System Volume Information\_restore{2D605E5D-3BCE-4454-A6DE-EAA7E85E9016}\RP683\A0188177.exe";"Infected"

I have told it to remove the threat every time, and every time it comes back a few hours later. I have searched Google and didn't come up with anything. When it pops up there are usually about 6 or 7 entries for the exact same thing in the window. Any ideas on how I can get this stupid thing to go away?

thanks
atr


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 21, 2012 3:17 am 
Clawhammer
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1. Run McAfee Stinger, it'll right the ship
2. Consider Avira over AVG
3. Nix the AV altogether (not really required nowadays, if you stay away from porn) Just surf smart, trust your habits and use MSE


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 21, 2012 10:57 am 
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kleinkinstein wrote:
1. Run McAfee Stinger, it'll right the ship
2. Consider Avira over AVG
3. Nix the AV altogether (not really required nowadays, if you stay away from porn) Just surf smart, trust your habits and use MSE


I'll try Stinger. I can't figure out why this thing won't go away. I get about 1 warning an hour, and I have told it to remove the file at least 20 times now, and each time it says it did. I even went into the settings and made an exception for the c:\System Volume Information" directory and it still keeps popping up.

atr


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 21, 2012 11:38 am 
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OK, I ran Stinger and it found nothing at all on the C drive. The AVG warning, however, has re-occured. This is really starting to annoy me.

atr


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 21, 2012 7:39 pm 
Coppermine
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yea agreed with kleinkinstein,,use Microsoft Security Essentials..nuff said!

its prolly a fluke with your updated AV.

but no flukes with MSE.

its made by windows for the windows pc..lol


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 21, 2012 9:32 pm 
Smithfield
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MSE is not perfect, and Microsoft really stated that the only reason why it exists is because "something is better than nothing". Not to say it's terrible, but against say NOD32, it's okay.

Which is why I couple it with Malwarebytes Anti-Malware.


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 Post subject: Re: Hackman help :)
PostPosted: Mon Oct 22, 2012 4:19 am 
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Guys,

I have been using AVG successfully on my 5+ rigs and just about every one I do support on for 8+ years. I would prefer not to have to abandon it if I don't have to. If that is my only choice when I will. I would much prefer to figure out a way to fix this thing.


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 Post subject: Re: Hackman help :)
PostPosted: Mon Oct 22, 2012 3:08 pm 
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Have you run Malwarebytes or Spybot Search & Destroy yet?


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 Post subject: Re: Hackman help :)
PostPosted: Mon Oct 22, 2012 3:20 pm 
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dedgar wrote:
Have you run Malwarebytes or Spybot Search & Destroy yet?


Yes, both. Nothing else says this file is dangerous. And I have told AVG to clean it at least 50 times now, each time it says it did so successfully, and then it pops back up the next hour. If I can't figure this out I'm going to have to give up on AVG completely, but as I said I would prefer not to have to do that.

atr


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 Post subject: Re: Hackman help :)
PostPosted: Wed Oct 24, 2012 9:16 am 
Willamette
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Location: Malware Removal GOD
Run hitman pro.


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 Post subject: Re: Hackman help :)
PostPosted: Sat Oct 27, 2012 5:07 am 
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I would try running Combofix and Smitfraud fix in Safemode with networking. The programs will want to update and run. Just follow the choices to fix anything it finds.

http://www.bleepingcomputer.com/download/combofix/

http://siri.geekstogo.com/SmitfraudFix.php

If the virus still shows up again it may have written itself to the MBR, here is a program to clean it:

http://public.avast.com/~gmerek/aswMBR.htm

Use it as a last resort though as it may kill the file allocation tables and require you to format the drive and start all over again.

This is another avenue you can try, it is called a rescue disk:

http://www.techmixer.com/free-bootable- ... load-list/

Nasty


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 28, 2012 12:57 pm 
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Nastyman wrote:
I would try running Combofix and Smitfraud fix in Safemode with networking. The programs will want to update and run. Just follow the choices to fix anything it finds.

http://www.bleepingcomputer.com/download/combofix/

http://siri.geekstogo.com/SmitfraudFix.php

If the virus still shows up again it may have written itself to the MBR, here is a program to clean it:

http://public.avast.com/~gmerek/aswMBR.htm

Use it as a last resort though as it may kill the file allocation tables and require you to format the drive and start all over again.

This is another avenue you can try, it is called a rescue disk:

http://www.techmixer.com/free-bootable- ... load-list/

Nasty


I certainly don't mind trying that, but AVG 2013 is the ONLY program that sees this file as a problem. Even AVG 2012 didn't see it as a threat. I don't think it is really an infected file, as this rig has never had any virus or malware on it at all. I would really just like to find a way for AVG to stop finding it as a problem. With all that having been said, do you think I should do all that or just uninstall AVG?


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 28, 2012 1:20 pm 
Coppermine
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honestly i would just uninstall it.

noone knows your pc better than you do..if you think its a false positiv..then it probably is.

their are plenty of good free AV programs out there..take your pic,and after a few months you don't like the AV you picked then try and reinstall AVG again..chances are they may have fixed a few bugs by then.


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 Post subject: Re: Hackman help :)
PostPosted: Sun Oct 28, 2012 2:27 pm 
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Before you uninstall AVG go to its website and see if they have an uninstaller for it, I am pretty sure they do. I know the windows uninstaller leaves a lot of the old program around in your system that it would cause problems.

http://www.avg.com/us-en/utilities

I would next install MSE and call it a day. I have been running that anti-virus for a year now and it caught a couple of virii trying to sneak in. Back it up with Malwarebytes and you should be covered good enough.

http://windows.microsoft.com/en-US/wind ... s-download

http://www.malwarebytes.org/

Take the free version, it works just fine.

I install Ccleaner to clean the registry...been using the program forever, it just works.

http://www.filehippo.com/download_ccleaner

Nasty


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