Maximum PC

I'm having this problem and it's just got me stumped.
I recently got an Asus GTX 670 video card.

I installed it and driver 301.42.

The pc booted and I did some testing to see what the card would do.
At startup I noticed some mouse stutter and lockup but I took this for windows finalizing some of the drivers that were installed and it did soon stop. I played a few games like GTA 4 at full, Skyrim at full and Saints Row 3. It all worked in Saints Row 3 but I did get a momentary freeze up that lasted maybe 3 to 5 seconds and then it unfroze and went on playing. There was not really crashes or anything and I shut the pc down normally.

The next day I started it up it locked up at the start up screen and no matter what I do it won't load into windows but safe mode works fine. I can uninstall the driver there and right into windows, there are no problems as long as I don't have the drivers for the card installed. The moment I install them it locks and does it every time. I've even done an install then tried to clean boot into windows with the driver enabled and disabled and both times it locks up.

I'm not going to say the card might not be faulty, it's possible,but I tried to use the 300 series drivers before on my GTX 275 and it locked at start up also. I get them out and go back to the 295.73 one and it all works fine, no problems.

This leads me to think it's some kind of conflict or something is messing up the install. But I've tried everything I can think of to remedy this. I've uninstalled many programs and I've tried to disable everything I can before installing (AVG doesn't let me shut it down only temporarily disable it.) I've tried installing the drivers in normal windows, in safe mode, and during a clean boot with no luck at all.

I used boot logging to create a file of the drivers that load up to the last one I have that if anyone thinks it might be helpful.

Any advice? I'm sure it's not a ram or psu problem and I've checked the card, the power cables are in it and there is 2 green lights showing it's getting power and the fans are spinning.

Parts are:

COOLER MASTER ATCS 840

Windows 7 (64 bit) ultimate

MSI X58 Pro-E

ASUS GTX 670 DC2 2GB

PC Power & Cooling 750W

Intel Core i7 920 Nehalem 2.66GHz

CORSAIR XMS3 6GB

Seagate Barracuda 1.5TB

Western Digital 120GB

This new card replaced a card that was in the system? Did you uninstall the old driver before removing the old card? It sounds like driver corruption and not faulty hardware at this point. Try unloading and loading drivers my way and see if the issue you are having goes away:

Download the new driver again, the one you have may be corrupt. Download and install Ccleaner.

SHUT OFF THE ANTI-VIRUS!!!!

Uninstall the driver via the control panel uninstall/install app. Say no to reboot.

Find the video cards folder and delete it, then empty the recycle bin.

Run the registry section of Ccleaner, tell it to fix all issues and save the file when prompted.

Reboot the system.

Cancel both popups.

SHUT OFF THE ANTI-VIRUS!!!! This is very important as it will interfere with the uninstall and install of the driver.

Install the new driver and reboot as asked.

You should have no issues with you system running now. This method has always worked with my systems.

If you still have the issue, it is either a compatibility issue with the new driver or a bad video card. If so, you should go to the Video Cards website and download/install the latest driver from them and try it.

Make sure your psu has enough amps to run the card.

Nasty

Why are you trying to install an old driver? Install the latest 306.23 driver.

Ok I followed your steps and I also used driver 306.23.

Unfortunately no luck. It locks at start-up just the same.

To note. I did say 300 series drivers. As I have used other in the series and they all lock up just the same. Last one before the 306.23 was the 306.02 drivers. Every time they lock and I reset then go in to safe mode to uninstall the driver then reboot in to windows normally to remove the PhysX driver.

I've been trying this for five days now. I've done everything I can find on the net about what might be the problem. I have a Samsung monitor (SyncMaster SA550) so I got rid of the control program for it. That was before installing the card and yes I removed the 295.73 drivers my GTX 275 was running before installing the GTX 670. I used Ccleaner also.

I got rid of CPU-Z and turned off all gadgets some hard drive monitoring stuff I didn’t need.

So I'm really not sure what's causing these new drivers to lock like this. I have never had a problem like this before. All drivers for my old GTX 275 I got for it up until the new 300 ones were flawless. With the GTX275 I did a system restore because at same time I was having a couple of problems and come to find out it was new version of ad aware that was causing all kinds of problems. I removed it and things went back to normal yet I didn’t try to update the drivers for the 275 again. I didn’t think of it until it started doing it again with the 301.42 drivers and this new card.

I still have my GTX 275 and way things are going I might have to send the 670 back and reinstall that.

All because some weird driver glitch I cant seem to find a way around.

I have a 360 controller plugged in would that do something? During the registry sweep in CC I noticed a bit of java stuff from the drivers being removed. Could java be the problem?

I'm just not sure what it might be now.

Are you sure that new video card is compatible with the PCI-E version of the slot in your motherboard?

http://www.newegg.com/Product/Product.a ... 6813130226

The motherboard is only version 2.0

http://www.newegg.com/Product/Product.a ... 6814121637

The video card you chose is 3.0, I don't know if the card is backward compatible.

Call Asus and find out.

Nasty

I looked in to that before buying the card.
I even posted on here about it and my concerns.


my post before buying.


Everyone and every place I've looked says the card is backwards compatible with 2.0
and that there should be no problems with that.


Also. I did boot logging on the last install of the new drivers. (after the lockup happen the first time)
and it looks like there’s quite a few drivers not loading for some reason.

Here's a part of what is in it.

Did not load driver @hdaudio.inf,%hdaudiofunctiondriver.generic.devicedesc%;High Definition Audio Device
Did not load driver @oem1.inf,%audigy.devicedesc%;Creative Audigy Audio Processor (WDM)
Did not load driver @oem2.inf,%creativelabsport.devicedesc%;Creative Game Port
Did not load driver @mdmagm64.inf,%modem1%;Agere Win Modem
Did not load driver @msports.inf,%*pnp0501.devicedesc%;Communications Port
Did not load driver pcouffin device for Amd 64 bits systems
Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @cpu.inf,%intelppm.devicedesc%;Intel Processor
Did not load driver @oem20.inf,%nvidia_dev.1189%;NVIDIA GeForce GTX 670
Did not load driver @hdaudio.inf,%hdaudiofunctiondriver.generic.devicedesc%;High Definition Audio Device
Did not load driver @oem14.inf,%xusb21.devicename.wired%;Xbox 360 Controller for Windows
Did not load driver @oem1.inf,%audigy.devicedesc%;Creative Audigy Audio Processor (WDM)
Did not load driver @oem2.inf,%creativelabsport.devicedesc%;Creative Game Port
Did not load driver @mdmagm64.inf,%modem1%;Agere Win Modem
Did not load driver @msports.inf,%*pnp0501.devicedesc%;Communications Port
Did not load driver pcouffin device for Amd 64 bits systems
Loaded driver \SystemRoot\system32\drivers\WudfPf.sys
Loaded driver \SystemRoot\system32\DRIVERS\bowser.sys
Loaded driver \SystemRoot\System32\drivers\mpsdrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb10.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb20.sys



mrxsmb20.sys is the last one to lode before the lockup.
But look at all of them that isn’t loading.

The AMD thing in the list I have no idea of.. I found that steam some how installed an AMD multi-core program / driver? For some games. even though I'm on an Intel system. I removed it yet this shows up in that list or what ever it is. No idea.

This is just odd.
Any one whats the full ntbtlog text ill be happy to post it here.

Hit ASUS TS. You have done some really good work. Lay it out and let them respond.

Agreed I think the video card has a bad chip on
board.

Nasty

Okay. Wow I feel so stupid right now. lol.

You guys arn't going to believe this one. I think I'm good now. Not ready just yet to say this is for sure a done deal just yet.

Anyway. I've had this old, and I mean OLD 56k modem installed lol.
I literally got it in around '99. I've used it in PCs I've built as a backup for when my net goes out.

Haven't thought about the thing in long time, but as I keep going over that file like I posted above. I noticed this:

Did not load driver @mdmagm64.inf,%modem1%;Agere Win Modem

It occurred to me I have that old modem in my PC still.
Just taking a guess really I pulled it out.

My PC now starts up with the 306.23 drivers installed. I've played some GTA 4 with everything I can turn up at full on it. (I do get a frame drop in to the 17 to 20s in places but then it does run in the 40s to 50s also. Just figured it's how hard it is on a card as always.)
Things seem to be good so far. I've even restarted my PC again and no lockups so far.

So it seems like the new drivers in 300 series and up might have conflicts with older 56k modems.

Might be something to report to Nvidia maybe.

It will probably give them a chuckle....



Didn't see this...must be getting real old....

Nasty

I always ask clients if they use a 56k modem anymore and have yet to find anyone who did in the past six years or so. I yank them. Too much likelihood of conflict if they aren't used (not your situation however).

Glad things worked out. I am curious based upon some things you have said:
No yellow/red flags in Device Manager?

No Problem Devices listed in MSINFO32 (System Information in Win7) under the Component tab?

All good in device manager. No flags what so ever.

In system info under the problem devices I do see this:

Device = SBRE
PNP Device ID= ROOT\LEGACY_SBRE\0000
Error Code = This device is not present, is not working properly, or does not have all its drivers installed.

Best I can find in Google it might have something to do with Ad-aware.

Be just my luck that that programs still giving me problems after I uninstalled it a few mouths ago.