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 Post subject: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 11:52 am 
Little Foot
Little Foot

Joined: Tue Jun 21, 2005 5:24 pm
Posts: 183
I have two MyBook WD 1TB external USB drives and lately they have been causing whatever program that is using them to stop responding. Whatever it is that trys to access them freezes up and I have to unplug the drive for it to free up the frozen application.

Running Windows 7 64bit
Intel Core 2 Duo E6300
Intel D946GZIS Mainboard
2GB DDR2

Would this be he Hard drives (they are kind of old but aren't makig any weird sounds) or could this be the computer, possibly the USB ports?

This doesn't happen ALL the time, but pretty much at least once a day.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 2:00 pm 
[Team Member]
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I have a 1 terry my book and it seems to run well on the 3.0 usb port. Are you running them there?

Nasty


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 2:30 pm 
Little Foot
Little Foot

Joined: Tue Jun 21, 2005 5:24 pm
Posts: 183
I don't have any 3.0 ports. Fairly old Mobo
Nastyman wrote:
I have a 1 terry my book and it seems to run well on the 3.0 usb port. Are you running them there?

Nasty


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 4:32 pm 
[Team Member]
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You can buy a 3.0 usb plug in card, they have two ports that are 3.0.

http://www.newegg.com/Product/ProductLi ... ci-express

Plug in card, add driver and viola! 3.0 USB goodness!

Nasty


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 6:25 pm 
Coppermine
Coppermine
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Joined: Mon May 16, 2005 7:06 pm
Posts: 622
Location: San Antonio
I've found that Windows will "park" the drives when on a USB port if the drive is not accessed for a long time.You might check the windows setting for energy conservation and see if changing those settings more towards a "performance" mode will cure the problem. I'm not sure adding a USB card would have any effect if those settings in windows are set to conserve power.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sat Jul 07, 2012 9:45 pm 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5550
oldwizkid wrote:
I've found that Windows will "park" the drives when on a USB port if the drive is not accessed for a long time.You might check the windows setting for energy conservation and see if changing those settings more towards a "performance" mode will cure the problem. I'm not sure adding a USB card would have any effect if those settings in windows are set to conserve power.

Something like this. Windows basically treats externals like you're going to remove it from the system at any point. So not only will it tell the HDD to park, but it won't do write caching, which also improves performance. If you enable performance modes, you just have to make sure the hard drive isn't doing anything or force ejection when you want to turn it off or remove it.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sun Jul 08, 2012 3:51 am 
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I don't know guys, my drive can sit for days and it is accessible immediately.

Nasty


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sun Jul 08, 2012 9:13 am 
Clawhammer
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Same here when on e-sata. But USB can be persnickety.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sun Jul 08, 2012 9:15 am 
Little Foot
Little Foot

Joined: Tue Jun 21, 2005 5:24 pm
Posts: 183
This makes a lot of sense cause I did change the settings. What would the best settings be? I use this computer as a media server and it needs to access these drives constantly as fast as possible.

oldwizkid wrote:
I've found that Windows will "park" the drives when on a USB port if the drive is not accessed for a long time.You might check the windows setting for energy conservation and see if changing those settings more towards a "performance" mode will cure the problem. I'm not sure adding a USB card would have any effect if those settings in windows are set to conserve power.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sun Jul 08, 2012 11:17 am 
Coppermine
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Location: San Antonio
Right click "computer" and click on properties. Down in lower left, click on Performance Information and Tools. On the left, click on Adjust Power Settings. Select a power plan. Look through those and try the most high performance settings. See if that helps.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Sun Jul 08, 2012 3:46 pm 
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I set my pc for Never Off on everything and have no problems at all....I am beginning to like win 7 better then xp these days. :D

Nasty


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Wed Jul 11, 2012 6:24 am 
Little Foot
Little Foot

Joined: Tue Jun 21, 2005 5:24 pm
Posts: 183
So this is interesting...

After I changed the settings things seemed to be back in order, until I plugged in this small Toshiba 500gb passport drive. When I did this is when the my books stopped working. Very strange. Hope someone has an idea.


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 Post subject: Re: External Hard Drives or Computer
PostPosted: Wed Jul 11, 2012 7:51 am 
[Team Member]
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Have you looked for a firmware update for your My Book?

http://support.wdc.com/product/download ... =1&lang=en

Sometimes that update will fix issues like this.

Nasty


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