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 Post subject: Connecting to my external monitor crashes my computer
PostPosted: Tue Mar 06, 2012 2:08 pm 
8086
8086

Joined: Tue Mar 06, 2012 1:56 pm
Posts: 4
First of all this is my first post here, and thanks for the help in advance. The issue that I am having is that when i try to connect my laptop to my Samsung external monitor using an HDMI cable it blue screens my laptop. This is a recent problem, it used to work fine until about two weeks ago. I have tried updating everything including my graphics card. When the issue started did not coincide with anything major happening like an update.

Thanks,
Thunrac


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 Post subject: Re: Connecting to my external monitor crashes my computer
PostPosted: Wed Mar 07, 2012 5:21 am 
Million Club - 5 Plus
Million Club - 5 Plus
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Joined: Mon May 23, 2005 12:27 pm
Posts: 538
Location: Taken it Easy
First off how about some more info on the specs of your chit. :shock:

Second have you tried a different cable????

E


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 Post subject: Re: Connecting to my external monitor crashes my computer
PostPosted: Wed Mar 07, 2012 7:09 pm 
Stewie Federation (2 Million)
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Joined: Wed Jan 04, 2006 9:41 pm
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Location: Winnipeg - Canada
Laptop model numbers and hardware specs are always essential in troubleshooting such problems. You say your HDMI cable has been doing fine with other tasks. Is this a usual external connection? New monitor/cable? Have any driver updates been installed?


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 Post subject: Re: Connecting to my external monitor crashes my computer
PostPosted: Thu Mar 08, 2012 8:02 am 
8086
8086

Joined: Tue Mar 06, 2012 1:56 pm
Posts: 4
I have an alienware 15 in laptop with an i7 2820QM cpu at 2.3 GHz, with an NVIDIA GeForce GT 555M graphics card, and my OS is Windows 7 home premium version 6.1, build 7601 service pack 1, and its a 64 bit OS. I have tried using two different cables, both of which work with other things, like my desktop and my xbox 360. As far as i am aware no new updates were installed between the time that it worked and when i stopped working. I have my laptop connected to my monitor at all times when i am at my desk, and it has been this way for about 6 months. Right after the first time i messed up it popped up with a screen and it said something about a kernel drive, that was all i could read before it went away, and i have not been able to get to the screen again. I hope this is all the information that you guys need, sorry im not the best with technology, but I am trying to learn.
Thanks
Thunrac


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 Post subject: Re: Connecting to my external monitor crashes my computer
PostPosted: Fri Mar 09, 2012 10:44 am 
8086
8086

Joined: Tue Mar 06, 2012 1:56 pm
Posts: 4
I have an alienware 15 inch laptop with an i7 2820QM @2.3 GHz, and NVIDIA GeForge GT 555M graphics card with windows 7 home premium service pack 1, 64 bit. I have used the HDMI cord with other computers to the same monitor, and i have tried a second HDMI cord that i know works with my xbox. No updates were run between it working and not working (as far as i am aware). The first time it messed up it showed something about a kernel, but that was all i could read before it went away. Thanks for your help, if there is any other information you need just ask.
Thanks,
Thunrac


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 Post subject: Re: Connecting to my external monitor crashes my computer
PostPosted: Fri Mar 09, 2012 11:06 am 
8086
8086

Joined: Tue Mar 06, 2012 1:56 pm
Posts: 4
First of all sorry if the above post was a double post, and second of all i made a mistake, its a 14x not a 15x.


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