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 Post subject: Bizzare mouse/cdrom error.
PostPosted: Thu Jul 22, 2004 1:21 pm 
8086
8086

Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
For the longest time I had the most bizzare problem. If I unplug my PS/2 mouse and boot my system, it would reboot during the OS load. Since I did not have an error message to work with, I ignored it for a long time. I just did it again tonight, and now I have some error messages, and the system boots up to the desktop, and is usable.

First, it creates a MiniDump file:
Quote:
C:\WINDOWS\Minidump\Mini072104-04.dmp
C:\DOCUME~1\FIRST~1.LAS\LOCALS~1\Temp\WER2.tmp.dir00\sysdata.xml
This Error Signature:
Quote:
BCCode : 24 BCP1 : 001902FA BCP2 : F105F27C BCP3 : F105EF7C
BCP4 : 804EA73D OSVer : 5_1_2600 SP : 1_0 Product : 768_1

The System Log in the event viewer continuously reports the following two errors.

For CdRom1:
[quote]Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 15
Date: 7/21/2004
Time: 9:50:05 PM
User: N/A
Computer: ACOMPUTER
Description:
The device, \Device\CdRom1, is not ready for access yet.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 68 00 01 00 b8 00 ..h...¸.
0008: 00 00 00 00 0f 00 04 c0 .......À
0010: 04 01 00 00 9d 00 00 c0 ....


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 Post subject:
PostPosted: Thu Jul 22, 2004 1:31 pm 
King of All Voodoo2 Cards
King of All Voodoo2 Cards
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Joined: Tue Jun 22, 2004 10:41 am
Posts: 9316
Go into your BIOS, find the option that reserves an IRQ (usually 11) for a PS/2 Mouse and change it from "Enabled" to "Auto".


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 Post subject:
PostPosted: Thu Jul 22, 2004 1:42 pm 
8086
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Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
Flytrap7 wrote:
Go into your BIOS, find the option that reserves an IRQ (usually 11) for a PS/2 Mouse and change it from "Enabled" to "Auto".
Thanks;

I'll try that when I get home tonight.

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 Post subject:
PostPosted: Thu Jul 22, 2004 7:25 pm 
8086
8086

Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
Flytrap7 wrote:
Go into your BIOS, find the option that reserves an IRQ (usually 11) for a PS/2 Mouse and change it from "Enabled" to "Auto".
I took a look at the BIOS, and there were IRQ reservations.

I can change the IRQ of the COM1 and LPT1 ports. I can also change the IRQ priorities for PCI slots 1 through 4.

Here is a list of my IRQs from MSInfo32:
Quote:
[IRQs]

Resource Device Status
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 OK
IRQ 11 NVIDIA GeForce FX 5700 OK
IRQ 11 Intel(R) PRO/100 VM Network Connection OK
IRQ 3 Creative SB Live! series OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 12 Logitech-compatible Mouse PS/2 OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 6 Standard floppy disk controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
IRQ 5 Intel(r) 82801BA/BAM USB Universal Host Controller - 2442 OK
IRQ 10 Intel(R) 82801BA/BAM SMBus Controller - 2443 (Intel(R) SMBus 2.0 Driver) OK


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 Post subject:
PostPosted: Fri Jul 23, 2004 3:05 am 
INFINITE vCORE
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Joined: Mon Jun 14, 2004 6:16 am
Posts: 467
Location: Middletown, DE
If you're not using those COM and Parallel ports, disable 'em :)


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 Post subject:
PostPosted: Fri Jul 23, 2004 6:29 am 
8086
8086

Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
defkhan1 wrote:
If you're not using those COM and Parallel ports, disable 'em :)
I thought of that. It seems the cheap way out. I only have one PCI card in the system, a Soundblaster Live! This system should have more than enough resources available. I'd rather find the problem than a quick fix and not know what is going on. I will however try disableing both as an experiment to find the problem.


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 Post subject:
PostPosted: Fri Jul 23, 2004 7:32 am 
8086
8086

Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
As an experiment, I uninstalled the COM and LPT ports in the device manager. I then disable the COM and LPT ports in the BIOS. I get the following error message in the System log about 2 minutes after reaching the desktop:
Quote:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 7/22/2004
Time: 7:51:59 PM
User: N/A
Computer: ACOMPUTER
Description:
The Parallel port driver service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I have never seen this error before on other systems that I have worked on. I have done this a lot in the past, and never had a problem.

Could someone please try the same thing with their XP system, and see if they get the same error? It will occur about 2 to 5 minutes after boot up. So give the system some time before you check the System log.

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 Post subject:
PostPosted: Fri Jul 23, 2004 7:36 pm 
8086
8086

Joined: Thu Jul 22, 2004 1:14 pm
Posts: 12
I am now running my system with the COM and LPT ports uninstalled and disabled. The PS/2 mouse is uninstalled and unplugged. The System log in the event viewer is overflowing with the CDROM errors above. I did find some new errors buried in between the long list of CDROM errors:

Quote:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 7/23/2004
Time: 7:29:19 PM
User: N/A
Computer: ACOMPUTER
Description:
The Application Management service terminated with the following error:
The specified module could not be found.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
When I clicked on the link in the event log, it took me to this site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;328213&sd=ee

I put in a support call in to Microsoft.

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