Quantcast

Maximum PC

It is currently Thu Dec 25, 2014 3:47 am

All times are UTC - 8 hours




Post new topic Reply to topic  [ 28 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: 0x9c BSOD's, random reboots, hangs... why? (SOLVED!)
PostPosted: Sun Apr 03, 2011 9:57 am 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
System specs:

Athlon 64 X2 4200+
2x1GB Kingston 667 RAM
Biostar K8M800 Micro AM2 board
PNY FX5200 AGP 8x
Diamond 5.1 PCI sound
WD 160GB SATA I boot drive
Seagate 1TB SATA I HD
Seagate 320GB IDE HD
XP Home SP3
CPU idle temp of 29°C, F@H 47°C

On March 22, I installed a Seagate 7200.12 1TB SATA HD.

I put it through a wringer with lots of copying, erasing, and defragging for a week.
I tested all drives with Seagate's SeaTools Long Tests and all drives reported fine.

Friday April 1, my rig gave me a black screen, no cursor, and would not POST.
Rebooting got me through a POST, but then hung at the blue bars.
Rebooting got me through that, then hung at the Login screen.
Rebooting got me through that, then hung at the Desktop.
Rebooting then worked normally, but with a lot of boot drive thrashing.
A full virus scan with Avira came up clean.
Rebooting into CHKDSK came up with a clean result.
Rebooting after CHKDSK reported a clean drive hung the machine.
Rebooting after that everything worked normally.

I ran the rig for one hour and then shut down. When I pressed the power switch, there was a noticeable delay before all fans started to spin.
Figuring the Antec Basiq 500W power supply was giving me grief, I swapped it out for a spare Enermax 350W.

Booting up, as well as using the computer, including F@H SMP, was uneventful.
For nine hours.
Then I got a 0x9c bsod.
After a reboot and using Firefox for five minutes and nothing else, the rig rebooted by itself.
After this reboot, the rig hung at the desktop. I shut down for the night.

This morning, I pressed the power switch, got a POST beep, and the next thing I got was a 0x9c BSOD.
Rebooting has been uneventful, with no issues.

So far.

I've run Prime95 without errors.
I've run Memtest86 without errors.
I reran SeaTools and got no errors.
SpeedFan says my 3.3v is 3.26, my 5v is 5.00v, and my 12v is 11.65v

I know this is long, but I figure that too much info is better than not enough.

What am I up against here? Is it the new Seagate HD? Is it the power supply? Do I need to reinstall my drivers? I can't update them as I have the last ones VIA, Diamond and nVidia offered. Am I missing anything?

Whoops. Wait a second.
I tried using ImgBurn to burn the Memtest ISO and had troubles. I just looked at Event Viewer and there are a lot of errors saying "Bad block" on the CD ROM... but one says

"Event Type: Error
Event Source: Cdrom
Event Category: None
Event ID: 11
Date: 4/3/2011
Time: 10:51:30
User: N/A
Computer: FUZZY
Description:
The driver detected a controller error on \Device\CdRom1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
..."

Clicking on the link brings up Help and Support which says...

"Product: Windows Operating System
ID: 11
Source: Cdrom
Version: 5.2
Symbolic Name: IO_ERR_CONTROLLER_ERROR
Message: The driver detected a controller error on %1.

Explanation
This problem is typically caused by a failing cable that connects the drive to the computer.


User Action
Replace the cable."

So I'll be digging into this later. Could all my troubles be caused by this? A lousy IDE cable?


Last edited by OvenMaster on Mon May 16, 2011 2:35 pm, edited 2 times in total.

Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 10:24 am 
Klamath
Klamath
User avatar

Joined: Mon Jul 25, 2005 6:32 pm
Posts: 206
This may seem obvious but have you tried removing the new drive that you installed, and running without it for a while? And, since you were mucking around installing the drive, make sure your ram, video card, etc. is seated correctly. Since you had no problems before installing the new drive it seems logical that either something was maligned during the install or the new drive is at fault.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 2:02 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Haven't disconnnected the HD yet... I'm getting the files off it.
DAMN! Just happened again as I was typing this! :evil:

I did find a program called "Blue Screen View" that can read memory dumps
http://www.nirsoft.net/utils/blue_screen_view.html
And lo and behold, two issues pop up in color:

==================================================
Dump File : Mini040211-01.dmp
Crash Time : 4/2/2011 13:59:14
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000004
Parameter 2 : 0x8054e5f0
Parameter 3 : 0xb2000010
Parameter 4 : 0x00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+5bfb
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040211-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

and

==================================================
Filename : ntoskrnl.exe
Address In Stack : ntoskrnl.exe+775c8
From Address : 0x804d7000
To Address : 0x806e4000
Size : 0x0020d000
Time Stamp : 0x4b7a9cac
Time String : 2/16/2010 09:25:00
Product Name : Microsoft® Windows® Operating System
File Description : NT Kernel & System
File Version : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
Company : Microsoft Corporation
Full Path : C:\WINDOWS\system32\ntoskrnl.exe
==================================================


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 2:25 pm 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
Bad install of windows?

Have you looked at the motherboard for bad caps:

http://tinyurl.com/3uu74jv

If there are any at all, a new motherboard is in your future or replace the bad caps if you have the equipment and can get the caps.

Nasty


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 2:43 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nasty, I checked all the caps with a bright lamp and my glasses that get REAL closeup. They're all clean.

I was wondering about replacing hal.dll and ntoskrnl.exe somehow.

First thing I'll do is disconnect the new 1TB HD and reseat every cable and card, then see what happens.

If that fails, I'll try a repair install.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 3:59 pm 
Thunderbird
Thunderbird
User avatar

Joined: Sun Dec 30, 2007 6:17 pm
Posts: 949
Location: Phoenix, AZ
R U FN Me?! Do what Grandpa said and lose the new secondary drive. Does that fix the problem?

Got to say the error messages make me wonder about your installed OS. If you installed an OS on the new drive I would say bad install, but adding a second drive shouldn't affect HAL.

If pulling the new drive doesn't fix, then BOOT up WD's DLD and run the quick test on that boot drive. Also make sure both the BIOS and the Windows OS point to that WD drive as the boot drive.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 4:16 pm 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
To replace the hal.dll:

http://pcsupport.about.com/od/fixthepro ... haldll.htm

Nasty


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 5:34 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
FascistNation wrote:
R U FN Me?! Do what Grandpa said and lose the new secondary drive. Does that fix the problem?

Got to say the error messages make me wonder about your installed OS. If you installed an OS on the new drive I would say bad install, but adding a second drive shouldn't affect HAL.

If pulling the new drive doesn't fix, then BOOT up WD's DLD and run the quick test on that boot drive. Also make sure both the BIOS and the Windows OS point to that WD drive as the boot drive.

1. I'm trying it now, sir.
2a. My OS is and has been for ages on the WD 160GB SATA C: drive, not the new Seagate 1TB F: drive. D: and E: are my optical drives.
2b. If my original Antec PSU was giving me grief, is there not a possibility that some sort of crap coming from while dying could screw up my Windows install via spikes or hash or something?
3. I've run WD's tests already on the boot drive, and Seagate's SeaTools on the other drives. All report no problems.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Sun Apr 03, 2011 10:39 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Even with the new 1TB drive totally disconnected, the hangs and BSODs continued.
Nasty, I tried that article. I was unable to extract anything. I was unable to access the optical drive.
I tried an XP repair install. When I rebooted after overwriting Windows files, I was unable to get past the "Windows is now starting up..." screen, even in Safe Mode.
Out of options, I decided to format and reinstall from bare metal. I've had three random black screen reboots and one 0x9c BSOD since.

It would appear that the dying Antec POS - sorry, PSU - did something to the motherboard, since the RAM and CPU tested okay.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Mon Apr 04, 2011 5:15 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
Have you tried a new sata data cable on your windows drive? It may be that simple.

Have you tried a different sata port on the motherboard?

Nasty


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Mon Apr 04, 2011 6:14 am 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nastyman wrote:
Have you tried a new sata data cable on your windows drive? It may be that simple.

Have you tried a different sata port on the motherboard?

Nasty

Yes, and yes. :cry:


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Mon Apr 04, 2011 8:49 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
Just reread your first post over again, unplug the DVD-rom that tossed the error and see if your issues go away. The error says hardware is the issue and that may be it.

I Google the error you posted and also found out it could be a bad chip on the motherboard or the cpu is having problems and may be failing. So you may have to RMA both to find out.



Nasty


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Mon Apr 04, 2011 9:43 am 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nastyman wrote:
Just reread your first post over again, unplug the DVD-rom that tossed the error and see if your issues go away. The error says hardware is the issue and that may be it.

I Google the error you posted and also found out it could be a bad chip on the motherboard or the cpu is having problems and may be failing. So you may have to RMA both to find out.



Nasty

Will unplug the burners later to see... but so far this thing's been running for four hours as I'm reinstalling apps and I've had not a single glitch.
The mobo and CPU are exactly three years old. The CPU warranty ended March 24, and the mobo was open box, so RMA's aren't an option. I was wondering if some spike singed the southbridge if the IDE controller is mentioned in the Event Log.
Looks like I'll be doing some shopping at Newegg in the near future. Even if this hardware appears to be working, I rely on it too much to leave to luck.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Mon Apr 04, 2011 6:51 pm 
Klamath
Klamath
User avatar

Joined: Mon Jul 25, 2005 6:32 pm
Posts: 206
Might be time for the upgrade cascade, or better yet, a complete rebuild. Many parts see their ends around three years. Good luck.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Tue Apr 05, 2011 6:42 am 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Grandpa wrote:
Might be time for the upgrade cascade, or better yet, a complete rebuild. Many parts see their ends around three years. Good luck.

Right now, my wallet tells me that I'm pretty much going to be limited to replacing the PSU, CPU and mobo in a "sideways promotion" with another AMD dual-core and inexpensive microATX board with XP and PCI and IDE support. So far I'm finding Asrock, Asus, Biostar, Gigabyte, and MSI.
Nastyman wrote:
Just reread your first post over again, unplug the DVD-rom that tossed the error and see if your issues go away. The error says hardware is the issue and that may be it.

I haven't had the chance yet to unplug the DVD burners, because I've needed to use them to make fresh backups. I haven't had any issues in over eight hours of solid use.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Wed Apr 06, 2011 5:17 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nastyman wrote:
Bad install of windows?
...
Nasty

You know what? As time passes, I'm thinking you're right.

After I wasn't able to start Windows after a repair install, I reformatted and reinstalled XP from scratch. Installation was unremarkable, but right after booting to the first desktop, I got a 0x9c BSOD, and did have two or three spontaneous reboots within 15 minutes.
:oops: What I forgot to mention was that the next thing I did was boot from my XP disc, enter the Recovery Console, and run CHKDSK /R on the 50GB boot partition. It didn't take but ten minutes (!), but I did get a message saying "CHKDSK has found and repaired one or more errors". Odd... never seen that before.

And since then, this rig has been running like new. I've run Prime95, SeaTools on the new 1TB drive, WD DataLifeguard on the boot drive, Memtest86+, F@H SMP, etc. Not a single glitch.

So. What I will do is go ahead and buy that new 430W Antec EarthWatts PSU, and run this PC hard. If after a week or two I have no more BSODs or spontaneous reboots, I'm going to assume that the dying PSU borked part of my XP install on my boot drive.

Thanks, Nasty.

Tom


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Thu Apr 07, 2011 5:44 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
By your last post it may be a harddrive you are buying instead of a new psu. When checkdisk finds and fixes problems it is usually your harddrive that is ailing. What checkdisk did was mark sectors or clusters that are bad so windows don't write on that portion of the hard drive again.

Nasty


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Thu Apr 07, 2011 6:41 am 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nastyman wrote:
By your last post it may be a harddrive you are buying instead of a new psu. When checkdisk finds and fixes problems it is usually your harddrive that is ailing. What checkdisk did was mark sectors or clusters that are bad so windows don't write on that portion of the hard drive again.

Nasty

<nods> I hear ya. I'll be keeping a very close eye on this C: drive. I need to buy the new PSU anyway... I'm running a 350W spare. I appreciate all the help and advice.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Thu Apr 14, 2011 8:27 pm 
Million Club - 5 Plus
Million Club - 5 Plus
User avatar

Joined: Sat Jul 08, 2006 6:23 am
Posts: 2647
Location: Folding as BlackSun59
Nastyman wrote:
Bad install of windows?

Have you looked at the motherboard for bad caps:

http://tinyurl.com/3uu74jv

If there are any at all, a new motherboard is in your future or replace the bad caps if you have the equipment and can get the caps.

Nasty

Tonight, I installed the new EarthWatts 430... and I just happened to find two bulging and two leaking caps... on the video card! Time to whip out my soldering pencil, I guess.


Top
  Profile  
 
 Post subject: Re: 0x9c BSOD's, random reboots, hangs... why?
PostPosted: Fri Apr 15, 2011 4:54 am 
[Team Member]
[Team Member]

Joined: Sat Jun 26, 2004 4:31 am
Posts: 11117
Location: Home Sweet Home
Ouch! :shock: That is the problem for sure! I never think of the video card when I recommend looking for busted caps on the motherboard. (Must register new option in rusty brain) :lol:

As always keep us informed.

Nasty


Top
  Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 28 posts ]  Go to page 1, 2  Next

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 6 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group

© 2014 Future US, Inc. All rights reserved.