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 Post subject: Wireless broadband for laptops?
PostPosted: Sun Aug 28, 2011 12:57 pm 
Klamath
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I'm thinking of using my current laptop for business related activity, and I need a way to have always-on internet access for around two hours in rural areas. If it drops out, the job has to get restarted from scratch. My Asus K60I doesn't have a PCMCIA slot, just a bunch of USB connections. Who should I go with, and is there a USB card I can use?


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Sun Aug 28, 2011 8:14 pm 
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I immediately thought of something like this:
http://www.newegg.com/Product/Product.a ... 6833124389
but I am curious as to what your actual access point will be in the rural area.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Thu Sep 01, 2011 7:08 pm 
Klamath
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The access point I'm looking for needs to be from a cell carrier, and the dongle needs to be USB, unless there's a secret compartment on the K60I that I'm unaware of. I have to assume that the people are living in a cabin in the woods six miles from the nearest telephone booth.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Fri Sep 02, 2011 12:23 am 
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Do you have a carrier in mind? If you go to there site they can tell you the options they have. Another consideration If you have a smartphone would be to get a hotspot plan and use the wifi of your phone. Other than that there are USB options that the carriers in your area should be able to inform you of.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Thu Sep 15, 2011 9:39 am 
Klamath
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I don't know what carrier I'd choose. I guess whatever gives a lot of coverage, speed, and cheapness. The hotspot plan would probably not work out, as I said before, I'm going to be out in the middle of nowhere, so cell coverage will be the only option.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Thu Sep 15, 2011 3:09 pm 
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joel96 wrote:
I don't know what carrier I'd choose.


I doubt you have a choice. There probably is only one or none. Mobile broadband from whomever is out there if you are lucky.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Thu Sep 15, 2011 9:30 pm 
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joel96 wrote:
I'm going to be out in the middle of nowhere, so cell coverage will be the only option.

Your Smart phone can act like a hotspot for WiFi in other words it is the hotspot via cellular phone. What area do you live in? do the carriers in your area have coverage where you want to use this?


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Fri Sep 16, 2011 8:04 am 
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I will be using it around the rural areas of Jefferson and the surrounding counties of Kentucky. I don't have a smart phone or a data plan, any recommendations? All of the major carriers are available (AT&T, T-Mobile, Verizon, Virgin Mobile, and Sprint; I'm on a Sprint calls-and-text-only).


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Fri Sep 16, 2011 11:41 pm 
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I have been hearing that Verizon does a good job and has good signal quality so maybe Verizon. It looks as though you can get a USB modem with 4G LTE for a decent price though I'm not sure if you are going to do a contract or not.

Here are there rates:
http://www.verizonwireless.com/b2c/plan ... eBroadband

Here are the modems:
http://www.verizonwireless.com/b2c/stor ... egoryId=15

If you get to the point where you want or need to connect more than one device to the internet on the go you can get a mobile hot spot until that time a USB modem should be just what you need.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Sun Aug 12, 2012 6:31 pm 
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Here's a fairly recent run-down of pre-paid plans from the different carriers. I made a much less complete list for the prepaid plans I'm interested in.

Sprint doesn't offer any unlimited mobile broadband plans. It has an unlimited data plan for data "on their network" for $100 monthly, so I don't know if that counts for laptops and common data sent outside of their apps. They have several plans without throttling that charge 5 cents per MB over the limit, however, which I find unreasonable. I probably won't exceed 1GB of data with the work I'm doing, but right now I want that option open so I don't get into trouble later. The closest thing they have is an $80 for 12GB plan. No 4G Louisville coverage, which as you'll see below, is common to almost all the carriers; it's not that important anyway, since even the best cell download speeds (unless you go with AT&T. Yeah......no.) barely reach a third of Windstream's never-steady 13mbps service. They have roaming everywhere, and 3G near cities and interstates. Coverage doesn't seem to be a big deal with any of the carriers, since they have at least some coverage in all of the areas I would be going anyway. The cheapest plan they have is 6GB for $50 monthly. It appears that they have no pay-go data plans.

T-mobile's highest data plan gives 10GB of data for $80, followed by throttling. No 4G in Louisville, apparently. They have roaming everywhere with a few gaps, and defaults to 2G outside of cities and interstates. Their cheapest pay-go plan for 30 days is $25 for 1.5GB. In addition to their best plan being a 5GB for $55, followed by throttling. I'm probably going to go with their $25/1.5GB plan out of all the other ones listed here.

Virgin has no 4G Louisville coverage; larger gaps than T-mobile, it's 3G or no coverage at all; they have smaller city and interstate coverage than T-mobile. Their cheapest pay-go plan for 30 days is $35 for 2GB (whatever plan they had going with Walmart is inactive). I don't think their $20/month for 0.5GB is available any more either.

MetroPCS has an unlimited data plan for $70, seemingly without throttling, but it is for phones only, so for my purposes it might as well be a 56Kbps dial-up plan. No Louisville 4G coverage.

Boost has a 2.5GB with throttling plan that starts at $50 and goes down to a minimum of $35. 4G isn't even an option, and neither are laptops.

Cricket has an 8GB-with-throttling plan for $65, without contract. No 4G option--I don't think they even have 3G. Their max speeds are 1.4mbps. In between Virgin and Sprint in gaps, has bigger limited-coverage bleed thanks to partnering; smaller city and interstate 3G coverage than Virgin. Their cheapest pay-go plan is $30 for 2GB a month, not including the equipment.

Even if AT&T hadn't disqualified themselves dozens of times over by different offenses over the years, they still wouldn't have an unlimited plan I would go with. Best they have for laptops is a $50 for 5GB contract plan, with $10 for every 1GB overage No throttling, apparently. Their pay-as-you-go plans are even worse, for $50 for 1GB of data. AT&T and Verizon are the only ones that offer 4G in Louisville, unfortunately. 4G LTE everywhere.

Verizon's options leave something to be desired: "Our pay as you go options are $50 for 5 GB of data, and $80 monthly for 10 GB of data. [...] You will be charged $10 for every GB you go over." For a contract plan, "You'd be looking at starting out at 4GB of data for $60 total, but you would receive more coverage and a faster network on the contract plan." joel96: What do you mean coverage differs? joel96: Does the pay-go plan not support 4G or something? Guy: Correct. joel96: What's the maximum amount of data I can get on a 2 year contract plan? Guy: 10 GB of data for $80. joel96: And by coverage, you don't mean that the network connection location access varies between the plans? Guy: Absolutely. In short, they sort of have 4G coverage in in Louisville if you want to get a contract. They have 4G LTE everywhere thanks to partnering, more gaps than AT&T, but fewer than T-mobile. The guy omitted mention that rather than hit the cap unexpectedly, you can pre-buy every 2GB more for $10 (half of the unexpected hit), so it is kind of unlimited. The guy also said I can buy the USB modem only without a phone and connect to the network. Also, the plan wasn't $80 for 10GB--it's $100, and you have to have a USB modem or Jetpack network access device, and it costs another $20 monthly to use them on the network. If you pay for five 2GB overages ahead of time at $10 each, that comes out to $170 monthly, which is only $10 less than the pre-paid version, but you get 4G access and don't have to pay the mandatory $180 for the Jetpack. There are going to be future Verizon plans coming out on August 23, 2012 that offer up to 20GB for $150 ($10 less than pre-buying the overage). Here's the contract plans, and here's the pay-go's (I think the one I'm looking for is the Jetpack plan, but there doesn't appear to be an option to activate a device bought from a third party, and it's not $80 like the guy said, it's $90 a month for 10GB,
and there is no option for automatic overage, which means not only is it throttled, but "after you go over your 10GB of data the device is shut off until you put more money on the account."). You can buy a second unit of 10GB per month for another $90. Purchase of the network access device is mandatory for the pre-paid plans, and it can't be bought as a recertified device from Verizon for a reduced price or used from eBay unless it was used as a pre-paid device by its previous owner. Their cheapest contract plan is $70 monthly for 1GB, and their cheapest pay-go plan is $60 for 3GB (plus at least $180 starting out). Here's the unabridged conversation with the second sales person:
Spoiler: show
*Please hold for a Verizon Wireless sales representative to assist you with
your order. Thank you for your patience.*

*You are now chatting with 'Guy2'*

*Guy2:** *Hello. My name is Guy2 and I will be your sales representative
today. How can I assist you with ordering a new line, upgrade and/or
accessories today?

*joel96:** *hi

*joel96:** *About the jetpack pre-paid plan

*joel96:** *says it has a 10GB monthly allowance with no overage charges

*joel96:** *does that mean it's throttled afterwards?

*Guy2:** *No after you go over your 10GB of data the device is shut off
until you put more money on the account.

*joel96:** *with the contract plans I can buy 2GB more for $10 ahead of
time, can I do the same thing with the prepaid plans?

*Guy2:** *With contract yes, however with prepaid your looking at paying
even more for a certain amount of data.

*joel96:** *so how much would it be if I pre-paid for 2GB of overage on a
pre-paid plan

*Guy2:** *There is no overage for prepaid it's all based on the amount of
money you put on the account. If you go over you will want to put more
money on the account.

*joel96:** *Let's say I put an infinite amount of money in the account. How
much will the overage charge be for 2GB on the pre-paid plan?

*Guy2:** *There is not overage on prepaid you will want to add more time on
the account in order to restore services.

*joel96:** *I don't get it. Time and data are two different things.

*joel96:** *You mean I buy another month worth of data, like another 10GB?

*Guy2:** *With prepaid you will want to put money on the account and then
select the amount of data you want, however with contract you don't have to
worry about overage charges as you can change the plan at anytime.

*joel96:** *I'm asking you about the pre-paid plan, not the contract.

*joel96:** *I don't know how much data I'm going to use, or how long I'm
going to use the plan for.

*joel96:** *That's why I want to know how much it costs to pay for pre-paid
plan overage.

*Guy2:** *I understand, however with prepaid there is no overage once you
go over you will want to put more time on the device.

*joel96:** *How do I put more time on the device?

*joel96:** *How much does each unit of time cost, and how much more data
will that buy me?

*Guy2:** *The lowest price for prepaid is $50 per month.

*joel96:** *Let's say I already bought the pre-paid $90 plan for 10GB of
data. I go over by 2GB. Are you saying that I can now buy another $90 plan
in that same month, and pay for more data in that same month using the
second plan?

*Guy2:** *If you don't go over 10 GB each month you will want to purchase
another 10 or 5GB to add to your account.

*joel96:** *So I can buy two pre-paid accounts in the same month for $180?

*joel96:** *And it will be on the same account?

*Guy2:** *That's correct.

*Guy2:** *That's correct.

*joel96:** *I don't see an option on the Jetpack page to activate my own
Jetpack. Do I have to buy a Jetpack every time I want to add more data to
the plan?

*joel96:*
http://www.verizonwireless.com/b2c/prep ... =ppjetpack

*Guy2:** *No you won't have to purchase another device each and everytime.
Do you have the device in front of you?

*joel96:** *I'm looking at the webpage, so I do have a virtual version of
it in front of me.

*joel96:** *I would buy it from eBay if I went with the plan.

*joel96:** *How can I buy the pre-paid data plan without buying the Jetpack?

*Guy2:** *Why buy from ebay and not know if the device is prepaid or under
a contract?

*joel96:** *I would buy it assuming it's not under any contract or prepaid
plan, then buy the prepaid or contract myself. I'd be buying it for the
device only.

*Guy2:** *With prepaid you will be paying the retail price for the device
and upon activation you can add the time to your device.

*joel96:** *How do I activate the device and pay for a plan once I have the
device?

*Guy2:** *Upon activation of the device you will be able to put time on the
device after activation.

*joel96:** *Yes. How.

*Guy2:** *Once you have the device activated you can purchase the time for
it online, in store, or over the phone.

*joel96:** *How do I activate the device?

*Guy2:** *By calling Customer Care or activating online by clicking on
Activate or Switch Device under My Verizon.

*joel96:** *finally

*joel96:** *I think that answers my questions.

*joel96:** *thxbai

*Guy2:** *You're welcome. Do you have a device you want to activate today?

*joel96:** *no

*joel96:** *like I said. ebay

*Guy2:** *You won't be guaranteed if the device was under a contract.

*joel96:** *won't be guaranteed what?

*Guy2:** *So basiclly you could get the device and it be under a contract
and not be able to activate the device under a prepaid account.

*joel96:** *so the only way you can get a jetpack and use it too is by
buying one from Verizon?

*joel96:** *or are you saying that I might possibly be able to use it.

*Guy2:** *Unless the device was listed as prepaid only.

*Guy2:** *You won't be able to use any device that was under a contract.

*Guy2:** *For prepaid services.

*joel96:** *so the devices are locked into pre-paid or contract mode?

*Guy2:** *That's correct.

*joel96:** *And if I buy one that was previously under contract, even if
the contract has expired, it cannot be used for a prepaid plan?

*Guy2:** *That's also correct.

*joel96:** *So there is no way for me to get a pre-paid mobile data plan
for my laptop without buying this particular device?

*Guy2:** *That's correct.

*joel96:** *Does the same apply for the contract plans?

*Guy2:** *Yes they do, however with our contract devices you can get for
free today.

*joel96:** *Just today? When does this incredible offer end?

*Guy2:** *It could end tomorrow or by the end of the night.

*joel96:** *Am I the only person that knows about this, or is this listed
on Verizon's site? How long has this sale been running? Is it going to
return someday?

*Guy2:** *That information I don't know about the sales, however the
information regarding what I've told you is listed under the Verizon
website.

*joel96:** *link plz

*joel96:*
http://www.verizonwireless.com/b2c/stor ... oneId=5704

*joel96:** *too slow consumer support man

*Guy2:** *To find out information on what I've told you on policies you
will want to click on Explore.

*joel96:** *It says a Share Everything contract plan is $100 for 10GB, does
this include access for the Jetpack?

*joel96:** *Or is that an extra $20?

*joel96:** **monthly

*Guy2:** *The jetpack with the 10GB of data will be around $120 per month.

*joel96:** *Good heavens.

*Guy2:** *95% of the people in the US don't use more than 2GB of data per
month.

*joel96:** *Let's say ($10 for 2GB)*5=$170 monthly for 20GB of data, which
is only $10 cheaper than the pre-paid plan, not including the mandatory
$180 for the Jetpack.

*joel96:** *Oh, and 4G isn't included in the prepaid.

*joel96:** *Am I right so far?

*Guy2:** *That's correct for contract plans, however where do you get the
$170 from?

*joel96:** *$100 for the 10GB Share Everything, $20 for Jetpack access,
($10 for every 2GB overage)*5 units = $170 monthly cost for 20GB of data.

*Guy2:** *That's correct.

*joel96:** *Well, my work here is done.


Last edited by joel96 on Thu Aug 16, 2012 5:45 pm, edited 6 times in total.

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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Mon Aug 13, 2012 6:42 am 
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You need to check the coverage maps on the various cellular providers websites to see which (if any) cover the area where you need the access. I'm an avid RVer and most RVers tend to go with Verizon because they generally have the best coverage over the US. However, Verizon doesn't cover everywhere so it would be in your best interest to check the coverage maps to make sure.

I have used tethered (cabled) phone, USB dongle, mobile hotspot and smartphone to provide internet access while traveling with my RV and I currently have a Droid Razr phone on the Verizon network which allows me to setup a wifi hotspot with 4G access. This setup is actually faster than my home ISP when connected to 4G but 4G isn't available everywhere.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Thu Aug 16, 2012 5:43 pm 
Klamath
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Spoiler: show
strollin wrote:
I have used tethered (cabled) phone, USB dongle, mobile hotspot and smartphone to provide internet access while traveling with my RV and I currently have a Droid Razr phone on the Verizon network which allows me to setup a wifi hotspot with 4G access. This setup is actually faster than my home ISP when connected to 4G but 4G isn't available everywhere.

I updated my above post with information about coverage. Unless I need 4G, coverage is a non-issue in my specific situation with any of the carriers listed. The setup you mention would be more expensive than any of the Verizon options listed above, and I don't need a smartphone. There's no reason why getting a dongle, a hotspot, a smartphone, and another phone (I think the terminology you're looking for is "wired" or "corded"--tethering refers to relaying data through another device with network access) would be cheaper than getting the already-expensive hotspot/dongle Jetpack. Verizon doesn't appear to have the cheapest plans, the widest coverage, or the highest data caps.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Fri Aug 17, 2012 5:54 am 
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joel96 wrote:
... The setup you mention would be more expensive than any of the Verizon options listed above, and I don't need a smartphone. There's no reason why getting a dongle, a hotspot, a smartphone, and another phone (I think the terminology you're looking for is "wired" or "corded"--tethering refers to relaying data through another device with network access) would be cheaper than getting the already-expensive hotspot/dongle Jetpack. Verizon doesn't appear to have the cheapest plans, the widest coverage, or the highest data caps.

The setup I mentioned (Droid Razr smartphone) is what works for me, I didn't necessarily recommend it for you. I have an unlimited data plan and as I mentioned, with 4G, my downloads are faster using the phone than my home ISP. BTW, I used the correct terminology, tethering, and wasn't looking for anything else.

Regardless, the advice I gave to you about checking coverage where you need it is 100% valid.


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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Wed Aug 22, 2012 7:52 pm 
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http://www.maximumpc.com/article/news/t ... _real_deal
This makes T-Mobile the only player in the entire mobile data plan to offer unlimited data without throttling or overage fees. EDIT: They throttle. See my next post.
This article explains the difference between Value and Classic plans: http://www.tmonews.com/2011/11/guest-po ... alue-plan/ (ignore what they say about Sprint's unlimited plan being the only game in town; I've shown at least two other companies that have workarounds to data caps, albeit costly ones).
Seems better to go with the $70 Value plan and then $20 for the data plan. Sprint's inbound plans are at least $20 more expensive. Sprint might be worth it if you need the 4G coverage, and if forum goers are spending this kind of money on mobile data, they're probably the kind of people to want the best service available anyway.


Last edited by joel96 on Sat Nov 03, 2012 12:26 pm, edited 1 time in total.

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 Post subject: Re: Wireless broadband for laptops?
PostPosted: Mon Sep 03, 2012 5:17 am 
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if you get a USB modem, youll want a couple more things.

1, a USB "Y" adapter that allows you to plug the modem into 2 USB ports. USB modems can draw 1 amp to hit distant towers. and notebook USB ports sometimes dont even give 0.5 amps per port (0.5 amps per port is the USB 2 spec). the cable may come with the modem, I think mine did (got it 5 years ago so I dont remember), but its needed if yours doesnt.

2, get a GOOD USB extension cable. you may need to hang the modem up somewhere away from your notebook/whatever. I have a 10 footer, very thick. I hang mine (USB720 verizon modem) up in a window.

USB modems should have a jack for an external antenna. worse case you may need to use one. and they are expensive.

yup, Im in the sticks. wireless broadband (EVDO) is the only game in town around these parts.


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 Post subject: A Typical T-Mobile Sales and Customer Care Chat
PostPosted: Sat Nov 03, 2012 12:25 pm 
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So I found out that T-mobile, while they do have unlimited data plans without throttling for phones, do not have such plans for laptops and other devices. The best monthly plan they have is 5GB for 4G of data, followed by 3G speeds thereafter for $50, with a $80 device, which is not taxed, so it would be $680 for a year. They have a contract plan (Overage-Free Ultra), which is the closest thing they have to unlimited data of 10GB of 4G followed by 3G speeds thereafter for $80 a month, is taxed (the highest state and local sales taxes nationwide I know of totals 9.75%), and includes the mobile hotspot for free. Since it's a contract, the early termination fee would be $200 for ending it at 365 days into the contract. The total for the Ultra plan with the highest-tax figure would be $1253.60 for a year.
Here's how the whole chat smack went down.
Spoiler: show
Thank you for choosing T-Mobile. A representative will be with you shortly.
Welcome to T-Mobile online sales support, how may I help you with your purchase today?
You: I'm trying to figure out what the cheapest way is I can get unlimited 4G data for devices is.
Rose: I'm more than happy to assist you. Can I ask for your name please?
You: joel
Rose: Hi Joel.
You: do you even offer that at all? seems like there's still a cap on data of 10gb
Rose: Do you have to with you?
You: ...
You: I want to be able to use it as my only internet access, and download like 4000 terabytes a month.
You: like for my main computer and laptop
Rose: Okay, do you have Internet device?
You: no
Rose: In that case, I like to suggest you T-Mobile® 4G Mobile HotSpot - Refurbished device.
You: k
You: how much is that
Rose: It will cost you only $79.99 and you will get 4g speed.
You: k
You: so do you have any unlimited data plans for that device?
Rose: Its a pre-paid device.
You: or is it 10gb with throttling after
Rose: In prepaid, you get many advantages, no taxes on the monthly plans, no credit check, no contract, and you have the freedom to change the plan whenever you want.
You: ya
You: i know.
You: so
Rose: I like to inform you that, we have a $50.00 unlimited plan./
You: 10GB with throttling is the most data I can get at a time?
Rose: If you want then you need to with the contract.
Rose: Then you are able to use 10GB data with 4g speed.
Rose: You will get 42MBPS speed.
You: but it has throttling after that, right?
Rose: Yes, you are right, after 10GB you will get 3G speed.
Rose: May I know your ZIP, so I can check the coverage in your area?
You: 40165
You: not important, Rose.
Rose: Thank you, let me check.
You: I gotta know if you have unlimited data ANYWHERE.
You: Not EVERYWHERE.
Rose: I like to inform you that, you will get 4G Speed.
Rose: I like to inform you that, after 10Gb you will get 3g unlimited speed.
You: okay....
You: do you have any unlimited data plans without throttling at any point?
Rose: With the 3G you will get 35MBPS speed.
Rose: I am sorry, we dont have this plan.
You: do you have any 4G unlimited data plans without throttling at any point?
Rose: We have four data plans, Unlimited Plus for $20/mo (unlimited data with 2 GB of high speed), Unlimited Nationwide 4G for $30/mo, Unlimited premium for $35/mo (unlimited data with 5 GB of high speed) and Unlimited Ultra for $65/mo for (unlimited data with 10 GB of high speed).
Rose: These are phones data plan.
You: but hook a device up to it and it's a capped plan with throttling afterwards?
Rose: Let me send you a link for data plan for that device.
You: same with hooking the internet device up to the computer and it's the same thing?
Rose: Please click here to access.
Rose: Were you able to access the link?
You: You just sent me a link with a page full of capped plans.
You: Where's the link to unlimited data plans for computers and laptops?
Rose: These all plans we have.
You: ah
You: so I'd just have to keep buying data in chunks at a time?
Rose: Yes, you can buy the device.
You: data, not device.
Rose: You will get free activation + free shipping/
You: Talking about data.
Rose: Once you get the device then you need to activate it online and at the same you can select any data plan.
You: any data plan meaning an uncapped data plan for laptops?
Rose: I like to inform you that, if you unhappy with the device then you can return the device.
You: I'm unhappy now.
Rose: You will get the same plan at the time activation.
You: UNLIMITED DATA PLANS.
Rose: I sincerely apologize for the inconvenience caused.
You: UN. LIMITED.
Rose: I do understand that, however, we are offering only these plan.
Rose: I like to inform you that, you will get unlimited data, however after some data speed will reduce.
You: ya
You: looks like that's as good as it's going to get with t-mobile.
You: also
You: thanks
You: do you have a link to the refurbished device?
Rose: You are welcome.
Rose: Shall we proceed with the order while I am on chat.
You: no
You: no way
Rose: Please click here to access fro device.
Rose: Were you able to access the link?
You: Is that the best one, or is the laptop stick better?
You: the rocket
You: 3.0
Rose: Mobile hotspots offer greater flexibility for connectivity than a laptop stick, since you can connect multiple devices to the Internet at the same time. Mobile hotspots are "always on" and connected to the network, similar to a tablet or smartphone. A mobile hotspot user must be aware of battery life though; unlike a laptop stick which is powered by a laptop, a mobile hotspot has a rechargeable battery.
You: this thing
You: http://www.t-mobile.com/shop/phones/det ... 84b620c285
You: Sonic or Rocket better?
Rose: I like to inform you that, you can connect 5 device at a time.
Rose: Rocket is just for the laptop.
Rose: Mobile hotspots offer greater flexibility for connectivity than a laptop stick, since you can connect multiple devices to the Internet at the same time. Mobile hotspots are "always on" and connected to the network, similar to a tablet or smartphone. A mobile hotspot user must be aware of battery life though; unlike a laptop stick which is powered by a laptop, a mobile hotspot has a rechargeable battery.
You: It's USB. I'm pretty sure USB still works with other computers.
You: Can I use the Sonic hotspot while it's still plugged in?
Rose: Yes, you are right, it will work with the other computers.
Rose: Yes, you can use.
You: ok
You: thanks
Rose: You are most welcome.
Rose: Is there anything else, I can help you with?
You: can you tell me if there are any fees on top of the monthly charge for the Overage-free Ultra?
You: taxes, etc
Rose: This is contract plan.,
Rose: No, there is no Overage-free charges.
Rose: With the contract, there is tax.
You: ah HA
Rose: In prepaid, you get many advantages, no taxes on the monthly plans, no credit check, no contract, and you have the freedom to change the plan whenever you want.
You: so what is the total monthly amount for the 10GB Overage-free Ultra plan?
You: Can you hear me now?
Rose: As taxes and surcharges are regulated by the city and state where you live, I'm unable to provide an exact amount. However, a safe estimate would be about 6% to 28% more on your monthly bill. The exact amount regarding Sales tax will be displayed in the checkout prior to you confirming your order.
You: So is it just sales tax?
Rose: Yes, you are right,.
Rose: Shall we proceed with the order while I am on chat.
You: or are there other local, county, or state fees?
You: no
You: already said I'm not checking out today.
Rose: No, there is no extra charges.
You: Just researching.
Rose: Okay, I am sorry for that.
You: Is sales tax just charged on the device or is it charged on the monthly charge, too?
Rose: It will charge you on your monthly bill.
Rose: With the contract you will get free deice.
Rose: Device*
Rose: A credit check will be performed after you enter in your personal information and proceed to checkout. After the credit check you will be notified if a security deposit is required. If a deposit is required we can go ahead and proceed with the purchase with the additional deposit amount if you choose. We do not deduct the amount of the deposit automatically. If the total due amount shows $0, that means that no deposit is required and you do not need to pay anything today.
You: You sent me a link for an $80 device.
Rose: Yes, however its a no contract.
Rose: If you want to go with the Classic – Overage-Free Ultra plan, its a contract plan.
You: How much is it if I used the non-contract version.
Rose: It will cost you only $80.
Rose: Once you get the device then activate it online and select the no contact plan.
You: How much is the Overage-free Ultra if I didn't go with a contract?
Rose: All you need to place the order for device.
Rose: It will cost you only $50.
You: The overage-free ultra plan is $50 monthly?
Rose: Its also a contract plan.
Rose: Please scroll down then you are able to see no contract plans.
You: The maximum amount of data in those monthly pass plans is 5GB.
You: And they completely cut off access after the data is used up.
Rose: Yes, you are right.
You: So I want one that will at least give me data access.
Rose: After 5GB you will get 3G speded.
Rose: Speed*
You: So it's a 5GB with post-throttling plan?
You: Why would anyone get the Overage-free Premium contract plan when they could get the 5GB month pass?
You: They both give you 5GB of 4G data with 3G access thereafter.
You: I mean, you get a free device if you go with the contract, so it has that going for it.
Rose: I like to inform you that, contract length is 2 year.
You: what's the penalty if I end it after 12 months?
Rose: With the contract, the credit will run and there is cancellation fee up to $200.
Rose: However with the prepaid, you get many advantages, no taxes on the monthly plans, no credit check, no contract, and you have the freedom to change the plan whenever you want.
You: What's the cancellation fee if I go with the Overage-Free Ultra with the free device?
Rose: Then you have to pay $200.
You: You sure that's for 12 months?
Rose: Our early termination fee starts at $200 and will be prorated based on the number of days remaining on the service agreement. This fee will apply to all new and renewing service agreements that are canceled after the first 30 days of service.
You: okay well, 365 would be the remaining days if I cancelled after 12 months.
Rose: I like to inform you that, its starts for the $200 - $400.
Rose: Its depend on the credit history.
You: mine's perfect.
You: So how much would it be if I cancelled with 365 days remaining on the contract?
Rose: I am sorry, right now, we can commit on that.
You: You don't have to commit on anything. I'm not buying anything today. Just give me an estimate.
You: Is there a maximum amount charged for early termination?
Rose: You need to contact customer care for that.
You: you serious?
Rose: They have access to check the information and provide information.
You: Here I am asking how much your product costs, and you're sales, in charge of telling people how much to pay, and you can't tell me how much you're going to charge me for a product?
Rose: The price of the device is $79.99.
You: -_-
You: Early termination charge, Rose.
Rose: For the cancellation charges you need to contact customer care.
You: YOU need to contact customer care.
Rose: I would suggest you please contact our Customer Service Center at 1-877-453-1304 for assistance with this.
Rose: Shall I send you a link to chat with Customer Care representative so that you do not have to call them?
You: yes
Rose: Please click here to chat with Customer care.
Rose: Were you able to access the link?
You: yes
Rose: Great!
Rose: Is there anything else, I can help you with?
You: yes
You: no
You: sorry
Rose: Thank you for your precious time,it was wonderful talking to you, have a lovely evening.
You: maybe you should wait until I find out how much early termination would be
Rose: Thank you for choosing T-Mobile, if we can be of further assistance, please contact our Sales Department at 1-800-TMobile (1-800-866-2453), or return to http://www.t-mobile.com.
You: so that you know how to do your job
Rose: Sure, please take your time.
Rose: I am here with you.
Rose: I haven't heard from you for a while. Do you need further assistance?
You: still talking with Aaron.
Rose: Alright, take your time.
Rose: I haven't heard from you for a while. Do you need further assistance?
You: Still talking more with Aaron.
Rose: I like to inform you that, I can't hold a chat for a long time.
Rose: Once you done with the Aaron then you can contact us back via chat or call.
Rose: Thanks for the information.
Rose: Is there anything else, I can help you with?
You: no
You: kthxbai
Rose: Thank you for choosing T-Mobile, if we can be of further assistance, please contact our Sales Department at 1-800-TMobile (1-800-866-2453), or return to http://www.t-mobile.com.
Thank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.

Chat Transcript
Please wait while we find an agent to assist you...
You have been connected to !Aaron V.
Joel96: early termination
!Aaron V: Hi Joel! Welcome to T-Mobile live chat where we value your business. This is Aaron V. with ID# 1450742. How can I help you regarding the early termination fee?
Joel96: How much would it be if I got the Overage Free Ultra contract and cancelled after 12 months?
!Aaron V: I'll be glad to assist you with the early termination fee. Let me pull up the account first.
!Aaron V: The number you provided (502-435-5111) does not appear to be a valid T-Mobile number. Can you double-check what you gave when you chatted in?
Joel96: I know. I'm not a current customer. I'm a prospective customer. You don't give prospectives any option for contacting T-mobile about early termination.
Joel96: Sales didn't know how much it would be.
!Aaron V: I see. If it's more than 180 days remaining on the contract, the early termination fee is $200.00.
Joel96: Flat? No prorating?
!Aaron V: If it's 91-180 remaining days on the contract, the fee is $100.00, if it's 30-90 days, that will be $50.00 and if it's less than 30 days, the fee is $50 OR the amount of the customer’s monthly recurring charges, whichever is less.
Joel96: It would be 365 days remaining.
!Aaron V: That will be $200.00 if it's 180 days and more.
Joel96: So anything after 91 days remaining on the contract would be $200?
!Aaron V: That will be after 180 days.
Joel96: I mean any remaining days more than 91 would be $200?
!Aaron V: I mean anything under 180 days remaining the fee is $200.00.
Joel96: As in, I've been on the plan for 21 months, and cancel.
!Aaron V: If it's 91-180 remaining days on the contract, the fee is $100.00.
Joel96: okay
Joel96: I'll tell sales
!Aaron V: It's been my pleasure chatting with you Joel. Would that be all for today?
Joel96: yes
!Aaron V: Thank you for choosing T-Mobile Chat, we value your business! Have a great day!


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