Maximum PC

For the past few weeks I've been losing my internet connection about halfway through game demo downloads and randomly during web surfing. I've tried both the wireless connection i have on my desktop as well as the wired one and neither have ever "lost their connection" to the router but my internet just disappears. Most of the time it can be fixed by unplugging the router and my cable modem then plugging in the modem until all the led's light up then then power up the router. A few days ago even that wouldn't fix it, so we assumed it was a problem on time warner's end since the Koreans were doing cyber attack or something at that time. However, after a day and a half or trying to cycle power we eventually called time warner who reset out modem, which didn't work, then we plugged the Ethernet cable to our downstairs computer (which has had similar connection problems during gaming but not web browsing) directly into the modem and restarted it got internet. An hour or so latter we reset the settings on our router to default and the world was right again. Today though I'm still having the same problems as before, with only pulling the power on the router and modem fixing it. We've had this problem before and though it was our old Linksys wrt11g router so we replaced it with a highly rater WRT54GL which fixed the problem for a while, but i don't know what's wrong now. When i cycle jut the power on the router it doesn't fix it, but if i do the modem too then it works...does that mean that our modem is faulty? T Hanks in advance for any help you can provide!

Have Roadrunner run a health check on the modem, I believe you will need to bypass the router for this.

It is also possible that lines need replacing, or splitters, etc.

If you have cable TV, do you have any issues with it?


I got 7 years out of my lines and modem before they had to be replaced, including the line in the yard.

I wouldn't know about the outside lines, but i know we've replaced the internal Ethernet cables between the router and modem, but that didn't seem to affect it. Our cable TV has never had a problem though, nor our digital phone (all through time warner).

Time Warner finally had to replace my line with new larger RG-11/U coax used for long drops.
Cable TV was good but the internet connection lost signal.

http://en.wikipedia.org/wiki/Coaxial_cable

The old outside cable was nicked, cracked and water logged.
Service has improved and I can now run additional splitters for TV without degrading my internet connection.