I know this is a stupid problem, but I just have to ask. Also not that it is going to do any good talking to most Tech Support. Have you called AOL Tech Support about this problem? If so, what did they have you do or tell you?
Open a command prompt and type "tracert www.google.com
", without quotes, and press enter. Please post this information to help with the troubleshooting process. You can place any web address in for the google.com one.
Which 802.11 protocol is your router and/or wireless nic using? What operating system is the PC and Laptop? Do you have the same signal lose when using the PC only with the connection? Who provided the cable being used on the PC?
yeah, aol text suport is junk they dont know what im talking about,
laptop is on 802.11G (i changed it go B didnd help)
my computer is wired using some realtek nic card
the pc (wired) = windows 2000 pro
the laptop (802.11G) = windows xp home sp2
nope im fine when its just the pc or just the laptop
i loose the connection if the laptop is even turned on not even connected to aol
i need to log onto aol for me to have connection with the internet so they provide connection (but that connection is previded by time warner) , so non dedicated and the IP changes every time i log on,
firmware on router is up to date
its a linksys which is one of only like 3 aol even says will work with there pos connection,
i hope thats enough for now, ill get you that tracert later when i get access to the laptop