I've moved from a DSL modem with separate router connection to a VOIP/DSL setup. Yesterday I discovered that the firewall on the combo unit was off and today, according to my ISP, there is no password for the modem/router. I blew up and ranted about security but the tech people, two of them actually, said that the only way someone could get through was on their network and only if they knew my address. Not sure if that means that address to the router or not but that is easy enough to get, I think. They went on to say that they use or my combo has an ACL list that will keep me safe.
I am not familiar with the VOIP/DSL combo equipment but this seems very odd. I've always read that a router should have a password, a good one. The techs said that if there was a password, they couldn't get into the router when I needed tech support. That sounds like a very 'duh' thing to say but I didn't have a comeback because I don't know if they are blowing smoke or if they know what they're talking about.
I hope there are some experts here who can address this for me. Any suggestions or help would be great. Thanks!