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 Post subject: Trying to connect new laptop to WiFi network
PostPosted: Thu Jun 10, 2010 6:44 pm 
8086
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I am trying to help a friend connect a new Samsung laptop to an existing wireless network. There is a desktop and another laptop running Vista as well as printers on this network and all are working. The new laptop sees the network and shows it has excellent signal strength. The network is secured and encrypted and the password and all was put in but when you try to connect it says no network is available. I did not setup the original network so I can only go by the information written by the previous person. The wireless router is a D-link WBR-1310. Password is 8 characters long. The router was setup on the desktop and can be accessed. All information was verified except what the password is - starred out. I tried to ping from the new laotop to the router but it fails. When logged into the router, it sees the new laptop as another network but cannot access it. The new laptop is running Windows 7. Any suggestions as to what the problem could be or where to start looking for probable causes? I am not familiar with Windows 7 yet, but tried to look at network adapters and connection and cannot find TCPIP setup info anywhere. Friend does not want to try to change password for wireless for fear connection will be lost.
Thanks for any help or suggestions anyone can provide.


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 Post subject:
PostPosted: Thu Jun 10, 2010 8:02 pm 
Bitchin' Fast 3D Z8000
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Joined: Wed Jun 16, 2004 5:29 pm
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You really just need to verify what that password is...


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 Post subject:
PostPosted: Fri Jun 11, 2010 3:42 am 
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What is in use with the wireless when you say secure and encrypted?


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 Post subject:
PostPosted: Fri Jun 11, 2010 9:12 pm 
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jlh304 wrote:
What is in use with the wireless when you say secure and encrypted?


All the computers connect through the wireless, even the desktop.


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 Post subject:
PostPosted: Sat Jun 12, 2010 6:39 am 
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Is your router using mac filtering?

Are you sure you have the correct password? Also do you know what security is being used (ie: wpa/ccmp for example)?

Also does the new laptop have more than one wireless utility running?

Control pannel will get you in the right direction from there you can go to network and internet or go to system and security (admin tools under here). But I doubt you need to worry with tcp/ip settings on a new laptop running windows 7.

I tend to think the password was entered wrong (happens a lot), or mac filtering is turned on inside the router.


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 Post subject:
PostPosted: Sun Jun 20, 2010 4:21 pm 
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Thanks jlh304. Found the mac filtering was turned on in router. Turned off and all connected. Thanks again.


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