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 Post subject: e-mail on a webserver
PostPosted: Sat Mar 21, 2009 5:37 pm 
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I'm trying to add e-mail to a webserver running windows 2003. I've got the accounts set up on the server, but am unable to send anything to them.

I get the following error in the undelivered notification:
5.1.0 - Unknown address error 550-'sorry, mail to that recipient is not accepted (#5.7.1)'

From what I've found, it looks like it is a MX record error, but I have had no luck in correcting it.

Thanks for any and all help.


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 Post subject:
PostPosted: Sun Mar 22, 2009 4:58 am 
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Joined: Thu Jun 24, 2004 2:22 pm
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Location: Cleveland, Ohio
Looking at my Windows Server 2003 book and seeing THIS. I would guess you might have an authentication problem with the sending clients settings.

Quote:
550 errors mean either you're attempting to use a sending (SMTP) server that
your ISP doesn't own and operate, or you have an authentication (name,
password, "My server requires authentication") setting that's incorrect.
These articles apply to all email clients, not just Outlook:

http://office.microsoft.com/en-us/assis ... 31033.aspx
Troubleshoot 550, 553, and relay-prohibited errors
http://support.microsoft.com/kb/290842/en-us
You receive a SMTP relay blocks error message when you send e-mail messages
in Outlook
http://support.microsoft.com/kb/214402/en-us
You receive a SMTP relay blocking error message when you try to send an
e-mail
http://www.msoutlook.info/question/36
When I send a message I get it returned with a message from System
Administrator:

How do I fix this?

Note that password issues are often due to a malfunctioning AntiVirus email
scanner (and they all eventually WILL malfunction). If you're running one
of these (applies to ALL vendors), disable and/or uninstall the email
scanning features and see if the problem persists.


I assume you are using Outlook or Outlook Express as the sending client?

Ron


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 Post subject:
PostPosted: Sun Mar 22, 2009 7:27 am 
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I was actually using my school's web based mail to test it and today I used thunderbird at home and still got the same error.

I was able to set up an account for it in thunderbird (logged on and everything), so it is working on some level.


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 Post subject:
PostPosted: Sun Mar 22, 2009 8:03 am 
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Location: Cleveland, Ohio
In your Thunderbird Email settings is there anything checked or unchecked about using authentication as in password authentication? Now this stuff is far from my forte but I just want to believe there is a permissions issue here somewhere.

Ron


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