Maximum PC

We live in the sticks,the only "high speed" we get is this intenet it comes through the electric line.We are experiencing unstable connections and high latency issues.Their tech support gives me the same answer for the last 6 months that its a backbone issue you would think after 6 months they could have fixed that is there anything i can do on my end to speed this up and stablelize it?I am beginnig to think they dont know whats wrong with it and are blowing smoke to cover their rear.Help me please1

They more than likely know what the issue is, but the priority to fix it is not a concern. If that's the only ISP you feel is best, then the "best" doesn't have to improve. This is why de-reg in Cali sucks, and why the sticks need more access options. Monopolies are just hard to deal with.

Our ISP was run out of my home for a while in Bumville, KS. I maintain the hardware, another came in and did the brain-work. "Backbone" issues with that were just contracts on our side to get a good pipe. And that's hard with just under 300 users and no pipe close. So we knew our problems and couldn't fix it even if all of the 1,700 people in the city wanted internet. And then the logistics looked bad. Since then they laid down the copper and got the town up to speed. But some things need the big guys to notice an area and help out. I'm not laying down copper, that's for sure. I'd have to triple rates in a cow town.