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 Post subject: Generating Diagnostics Logs in Windows
PostPosted: Mon Jul 26, 2004 4:31 pm 
I am not my computer's stats
I am not my computer's stats
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Joined: Mon Jun 14, 2004 1:33 pm
Posts: 566
Location: Phoenix, AZ, USA
Originally Posted by Logik!

Generating Diagnostics Logs in Windows

From time to time, it might be useful to provide diagnostics information for the purpose of solving Windows System or Networking problems. Because it can be cumbersome to gather all the relevant information into one place, you can use the following scripts in conjunction with really cool tools from http://www.SysInternals.com to generate the appropriate logs.



Windows Diagnostics (General)
--Open Files, DLLs, Running Processes

If you have not previously downloaded any utilities from SysInternals, you should do so now. Download the following utilities and extract them into C:\UTILS folder

HANDLE ................. http://www.sysinternals.com/ntw2k/freeware/handle.shtml
LISTDLLS ............... http://www.sysinternals.com/ntw2k/freew ... dlls.shtml
PSTOOLS ................ http://www.sysinternals.com/ntw2k/freew ... ools.shtml
Next, download the following script and run it. It will create 5 logs which you can post here (as attachments) or email to whomever is assisting you with your problem.

System Diagnostics Script
http://www.ultratech-llc.com/KB/Scripts/?File=Debug.BAT
A good location for this script is: C:\Scripts



Windows Diagnostics (Networking)
--Connectivity and Network Settings

The followig script does not require any 3rd party utilities to run successfully. If you have 2000, XP or later, it will run just fine. It will create 4 logs which you can post here (as attachments) or email to whomever is assisting you with your problem.

Networking Diagnostics Script
http://www.ultratech-llc.com/KB/Scripts/?File=IPDebug.BAT
A good location for this script is: C:\Scripts



NOTE: Depending on who you are providing the information to, you might want to consider obscuring some of the details, as IP addresses, computer name and other information will be provided in the logs...

For more info, see:

Diagnosing Windows Issues : http://www.ultratech-llc.com/KB/?File=Diagnose.TXT
Windows Networking Basics & Troubleshooting : http://www.ultratech-llc.com/KB/?File=NetBasics.TXT



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