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 Post subject: n1wireless
PostPosted: Tue Jul 28, 2009 10:56 pm 
Coppermine
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Joined: Tue Jan 18, 2005 8:40 pm
Posts: 679
Location: In the hills of San Diego
I bought a bluetooth headset from this site a couple of weeks ago. It shipped when promised on a Monday (I ordered on Sunday) it arrived from New York on Friday (i am in So. Cal.) the item worked fine for 2 days then nobody could hear me when I talked on either phone it was connected to. I request a RMA on Wednesday I have yet to hear back from them about the RMA, it has now been a week. I will hunt down a phone# to call them tomorrow and get a RMA to send this back. Also I contacted Motorola about the device and they won't do anything as I have only had the item a week.


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 Post subject: Re: n1wireless
PostPosted: Wed Jul 29, 2009 7:36 am 
Monkey Federation (Top 10)*
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Joined: Sun May 22, 2005 8:28 am
Posts: 3673
Location: The Blue Nowhere
Xman wrote:
Also I contacted Motorola about the device and they won't do anything as I have only had the item a week.


This seems a little strange to me. Did you buy a refurbished item? If the item was new it takes time to get the serial number and warranty information in the system; generally around 30 days. This may be why they cannot help you yet.


Have you tried taking the item and the purchase invoice to a local B&M store to see what they recommend?


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 Post subject:
PostPosted: Fri Aug 21, 2009 8:30 pm 
Coppermine
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Joined: Tue Jan 18, 2005 8:40 pm
Posts: 679
Location: In the hills of San Diego
A month later and several days of sending multiple requests for a RMA I finally got something from the seller. Oldly it was the first thing I did, which was to call Motorola about the headset. I call them again this time I had a new headset being shipped out and a RMA for the old one. IAt should be here in a couple of days, I hope it works better.


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