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 Post subject: Func Industries - Zero customer service
PostPosted: Fri Feb 20, 2009 6:51 pm 
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I recently made a purchase from www.Func.net for two mouse pads on January 17, 2009: a custom Surface1030 Archetype, and a Func F-Series (F-10S-L). Total cost including shipping came to nearly $60.00 dollars. Call me a boob for spending that much on mouse pads, but having exclusively used Func pads in the past, I can attest to their quality and durability. Except this time.

The Surface 1030 Archetype pad I ordered was a custom order mouse pad; I ordered it with a logo on the bottom right corner of the pad. However, when I received the mouse pad, the logo was totally crooked and sloppy looking.

The Func F-Series (F-10S-L) pad I ordered and received was used. The mouse pad showed obvious signs of use/abuse on its surface as well as some scratching and scuffing on the pad itself. It basically looks as though someone used sandpaper to "buff" out the rough spots on the pad.

I have contacted Func twice in the past month and a half via e-mail (support@func.net) about my order, but have been ignored. They do not list a phone number on their site so I cannot call them directly. I am extremely dissapointed with the products they sent me, and apalled with their (lack of) customer service.

In any event, this is most likely the last time I buy a Func product. I know that MaximumPC has endorsed Func mouse pads before in the past, but I strongly urge against anyone thinking about a Func pad from buying one.


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 Post subject: Re: Func Industries - Zero customer service
PostPosted: Sat Feb 21, 2009 12:21 pm 
King of All Voodoo2 Cards
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garetjax wrote:
I have contacted Func twice in the past month and a half via e-mail (support@func.net) about my order, but have been ignored. They do not list a phone number on their site so I cannot call them directly. I am extremely dissapointed with the products they sent me, and apalled with their (lack of) customer service.




func.net resolves to:

Registrar Name....: REGISTER.COM INC.
Registrar Whois...: whois.register.com
Registrar Homepage: www.register.com
Domain Name: func.net
Created on..............: Wed Jul 07 1999
Expires on..............: Wed Jul 07 2010
Record last updated on..: Tue Jul 10 2007

Contact:

Craig Rogers
85 Tilton Dr. 2
San Mateo CA 94401
funcinccool@yahoo.com
1-650-347-9344



I say give him a call and find out WTF happened with your order, because I don't think The Dog is going to go after him.


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 Post subject:
PostPosted: Tue Mar 03, 2009 6:21 pm 
Boy in Black
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Oh no's! He lives in an apartment and drives a beater ford truck?


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 Post subject:
PostPosted: Tue Mar 03, 2009 9:16 pm 
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LOL. That's good stuff. Too bad I'm gonna have to kick his ass...


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 Post subject:
PostPosted: Wed Mar 04, 2009 6:15 am 
King of All Voodoo2 Cards
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Chumly wrote:



Nominated for post of the day for making me laugh while trying to work on serious shit.


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 Post subject:
PostPosted: Wed Mar 04, 2009 12:36 pm 
Boy in Black
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Might be worse if that's not his truck. Maybe it's the little red bike chained to the No Parking sign.


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