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 Post subject: evga warranty concern
PostPosted: Sun Jan 25, 2009 6:40 pm 
Sharptooth
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I've never RMA'd a card to EVGA but my 9800gtx is dying. I arranged for an rma. My one concern is the big graphics sticker on the card its pulling away/ I'm wondering if they'll consider it physical damage. Are they that anal retentive.


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 Post subject: Re: evga warranty concern
PostPosted: Sun Jan 25, 2009 9:29 pm 
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ahenkel wrote:
I've never RMA'd a card to EVGA but my 9800gtx is dying. I arranged for an rma. My one concern is the big graphics sticker on the card its pulling away/ I'm wondering if they'll consider it physical damage. Are they that anal retentive.
As long as its not a Serial/Part number sticker or a sticker that says "warranty void if removed" then you should be fine.


Why don't you ask them :wink:
http://www.evga.com/rma/default.asp wrote:
If you have any questions about the preceding RMA terms and conditions, please contact our Customer Service or by calling 888-881-EVGA (3842) option 2. Customer Service can be reached anytime Monday through Friday, between the hours of 9:00AM - 5:30PM Pacific Time.


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 Post subject:
PostPosted: Mon Jan 26, 2009 4:20 am 
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If it's that sticker that says warranty void if removed, don't worry about it. As long as it is still on there, EVGA will replace the card. That sticker comes off/is barely hanging on all the time. I've had to RMA one other video card, an 8800GTS, and that sticker fell off. I put it in the box with the card and a small hand written letter telling them the sticker fell off, but that was it and I didn't want to use tape or something to hold it on there. They replaced the card as usual.


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 Post subject:
PostPosted: Mon Jan 26, 2009 10:56 am 
Sharptooth
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no the warranty sticker is kosher. Its the big decal that has the graphic on the top of the card its peeling away in a few spots. I called evga they said not to worry. Figured I would check though.


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 Post subject:
PostPosted: Mon Jan 26, 2009 11:22 am 
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Evga is really good with RMA's

Took care of me real quick and easy =)


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 Post subject:
PostPosted: Thu Feb 05, 2009 10:22 am 
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Oh, if it's the decal, don't worry about it.


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 Post subject:
PostPosted: Fri Feb 06, 2009 1:17 am 
Sharptooth
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everything went fine new card should be here tomorrow. Thanks the invisible pink unicorn. Can't run crap on a 6200le.


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