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 Post subject: Gateway Gift Card
PostPosted: Tue Jan 06, 2009 11:29 am 
8086
8086

Joined: Tue Jan 06, 2009 10:25 am
Posts: 1
I was using Gateways credit card to aquire points to purchase a new computer in the future. A couple of years into the program Gateway called me and said the program will be discontinued. They said I could have my points transferred into a Gift Card and they would not expire because I live in California. I agreed and now when I am need of purchasing a new laptop computer I have been trying to use my gift card. But Gateway will not answer a letter I sent to them in November and the phone number I have doesn't let me talk to a human being just a recording. At one point I was transferred to a store that sells Gateway computers but they would not except my gift card and they told me that Gateway does not sell to private consumers only to stores. I just want this resolved and I don't know what I should do next.


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 Post subject:
PostPosted: Tue Jan 06, 2009 1:41 pm 
team psycho or sumthin
team psycho or sumthin
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Joined: Mon Aug 09, 2004 2:58 am
Posts: 6498
Location: I live on the verge of insanity
Copy what you wrote here and send it to 'watchdog@maximumpc.com'.

Go to this page:
https://support.gateway.com/support/con ... ech2.shtml

Make a simple statement like, "I have been trying to resolve an issue with my gift card, I have sent the following to 'watchdog@maximumpc.com', thank you for your assistance"

Paste the same text you sent to the watchdog.


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