Quantcast

Maximum PC

It is currently Thu Oct 02, 2014 12:40 am

All times are UTC - 8 hours




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Hi jacked steam account
PostPosted: Sat Jan 03, 2009 1:55 pm 
8086
8086

Joined: Sat Jan 03, 2009 1:30 pm
Posts: 22
Hey its Insider and I just got my steam account hijacked, first of I got my PC on then everything went fine then steam popup and asked me to login but I am sure that I place remember me and also on one ever touched my computer. I was starting to wonder what happened, then I tried to login to steam but it won't let me. Now I started to think my account has been hijacked. Then I went to my accounts email then there was a message saying "This email message confirms that your Steam account contact email address has been successfully changed." Then I started getting mad and think who could have done this. and I tried visiting steam support then I search for support of Hijacked account, but it didn't really helped. I tried to locate steam's contact number so I can call them but I can't see and phone number. My last resort was the contact number. Please if anyone can help please reply to this topic.


Top
  Profile  
 
 Post subject:
PostPosted: Sat Jan 03, 2009 2:12 pm 
Monkey Fed [PC]
Monkey Fed [PC]
User avatar

Joined: Wed Oct 05, 2005 7:53 pm
Posts: 7076
You need to send them an email right away explaining EXACTLY what happened. The sooner the better, or call them if you can.

I hate to break it to you, but Valve is pretty picky about their Steam accounts. Very rarely do you get it back, unless you have irrefutable proof. Get contacting right away!! But don't spam their inbox either. One good email should suffice.


Top
  Profile  
 
 Post subject:
PostPosted: Sat Jan 03, 2009 2:18 pm 
8086
8086

Joined: Sat Jan 03, 2009 1:30 pm
Posts: 22
Yes I am trying to get to steam but I can't get any phone number, and I tried locating their email through Steam support but instead they want me to log in.. How am I suppose to log in if my account have been hijacked?


Top
  Profile  
 
 Post subject:
PostPosted: Sat Jan 03, 2009 2:23 pm 
Monkey Fed [PC]
Monkey Fed [PC]
User avatar

Joined: Wed Oct 05, 2005 7:53 pm
Posts: 7076
Hang on, I'll get you the email addy.

https://support.steampowered.com/kb_art ... -QDFN-4366

follow those instructions EXACTLY to reclaim your account.


Top
  Profile  
 
 Post subject:
PostPosted: Sat Jan 03, 2009 2:24 pm 
8086
8086

Joined: Sat Jan 03, 2009 1:30 pm
Posts: 22
Thanks alot.


Top
  Profile  
 
 Post subject: did you get it back
PostPosted: Thu Jan 29, 2009 9:28 am 
8086
8086

Joined: Thu Oct 18, 2007 6:11 am
Posts: 1
Hi I'm new to these forums but this just happened to me too! :cry: :cry: :cry: :cry: :cry:

Did they get you your account back??

I filed a report but I haven't got a reply.


Top
  Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group

© 2014 Future US, Inc. All rights reserved.