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 Post subject: Nyko Zero PS3 Controller
PostPosted: Sun Dec 28, 2008 4:54 pm 
8086
8086

Joined: Sun Dec 28, 2008 4:46 pm
Posts: 4
I want to find out why Nyko won't answer my support email (marketing@nyko.com) about my broken PS3 Controller that I bought from them. It has only been 2 months and now it is not working and I tried everything. They will not answer so I cannot do anything about it. The controller worked flawlessly the first 2 months, but then I am figuring the IR/BT receiver is not working, because I tried every USB port on my PS3, and the controller does nothing, and even if I take out the battery on the controller it scrolls endlessly through the XMB. I took out the receiver and no more scrolling. I want my money back or my controller replaced as soon as possible! From now on, I recommend nobody buy from them.


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 Post subject:
PostPosted: Sun Dec 28, 2008 6:55 pm 
Malware specialist
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Joined: Sun Apr 03, 2005 12:49 pm
Posts: 11696
Location: Kansas City, KS
You aren't going to hear much from their marketing department.

You need to e-mail their customer service.

Their e-mail: customersupport@nyko.com
Phone #: 1-888-444-6956 (8:30AM and 6PM, Mon-Fri Pacific Standard Time)


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 Post subject:
PostPosted: Thu Jan 01, 2009 8:49 pm 
8086
8086

Joined: Sun Dec 28, 2008 4:46 pm
Posts: 4
They never answered my email. Iv'e waited a whole week + and still nothing.


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 Post subject:
PostPosted: Thu Jan 01, 2009 8:55 pm 
Malware specialist
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Location: Kansas City, KS
x986123 wrote:
They never answered my email. Iv'e waited a whole week + and still nothing.


Did you e-mail the one that I provided?

Also, you might try calling them, you might get more direct service that way.


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 Post subject:
PostPosted: Thu Jan 01, 2009 8:59 pm 
8086
8086

Joined: Sun Dec 28, 2008 4:46 pm
Posts: 4
Yes, I used the Email. Im going to call them now. Um. They don't work today or 2maro.


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 Post subject:
PostPosted: Fri Jan 02, 2009 4:40 am 
team psycho or sumthin
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Location: I live on the verge of insanity
x986123 wrote:
2maro.


I hope you didn't pull that crap in your email.

CC your next email to the watchdog (watchdog@maximumpc.com), maybe that will light a fire.


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 Post subject:
PostPosted: Fri Jan 02, 2009 9:29 pm 
8086
8086

Joined: Sun Dec 28, 2008 4:46 pm
Posts: 4
drainbread wrote:
x986123 wrote:
2maro.


I hope you didn't pull that crap in your email.

CC your next email to the watchdog (watchdog@maximumpc.com), maybe that will light a fire.


Nope. I didn't include the word 2maro at all =D. but yeah. Im not buying from them ever again.


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