My issue with this is that most notebook manufacturers screw up on something like this. Not everytime, but if you think Apple is going to get it right every time, you have a lot more to learn than how limited you'll be with Apple's OS.
You stated that you formatted your HDD to do a fresh install. So I fail to see how HP caused this screw up. I also don't get why you asked for restore disks if you had your own in the first place. Also, you say your warranty ended the month before they "screwed up" and sent you the wrong disks. I have a feeling that had you paid for the disks, you would have indicated that here. If you HAD paid for them, I would say HP owes you a new set of disks that work. But that doesn't seem to be the case. Please correct me if I'm wrong. But since you waited until after the warranty period to check the recovery disks out, there's not a hell of a lot ANY company is going to do for you when you are out of warranty.
I've had HP send me two new batteries for my laptop 10 months after my warranty ended. It all depends on the service tech you get on the other end of the line and your attitude towards them. 14 months after my warranty was over, my power brick died. I called HP, told them my story...and I had a great attitude about it, and they sent me a new one for free.
20 months after my warranty was over, I dropped my laptop and the HDD shat itself. My fault completely. I called HP to ask for their price on a new HDD since the website offered one for over $300. When I talked to the rep, I told them I dropped my laptop and killed the HDD. But that I found it very hard to believe HP's cost on a 80GB, 5400RPM drive was $300. After BS'ing with the dude for a bit, he sent me a new one for free.
A limited warranty is just that. I didn't expect a damned thing from HP after that one year. The fact they helped me out anyway was a bonus. If they hadn't, I certainly wouldn't drop them as a potential buy.
Did the computer COME WITH recovery disks? Or a recovery partition?
I understand you're frustrated and angry, but you need to apply a little reason to this whole thing.
I see what you're saying, but I would like to make a few things clear, as I didn't explain it well in the previous posts.
Ok, the laptop came with a recovery partition
, not recovery disks. I made those myself. You mentioned that I shouldn't have asked hp for disks if I already had them, well, you are wrong. I had another problem in the past that when I contacted hp about, they said that they will send recovery disks to me that will correct the problem when I choose to do the next recovery. The tech support guy said "Only use the recovery disks that I send you, do not use any other method to perform recoveries from now on". I told him about the disks that I made, and he clearly said several times not to use those.
Forget what I said about switching to apple!! I said that so I can feel better
I hope I clarified things a bit. Post again if there is something that you don't fully understand.
By the way, nice banning system you have there. I like how you moderate these forums well, unlike some of the others that I have used.