I read a lot of reviews at newegg, and it would seem that there is a high degree of DOA. I could excuse it once, twice and I wouldn't deal with them again there are still some other places to shop at least for the time being.
Personally, when I buy something New I want it to work, I don't think to myself well it's a really cheap price so I'll take a chance.
And that's the problem. It's computer parts we buy and must build with or add to our systems. The factor here is likely the person much more than the part.
Always a car guy, so here goes: Summit racing or Jegs, take you pick. I order pistons and I burn a hole through them or they're the wrong size. Is that the piston's fault? Nope. I built the thing, I should be held accountable for the failure and not the parts. If there were parts reviews at those places, you'd see the same thing you do at newegg.
I've absolutely never had a failed part, and I'm willing to bet I've ordered more stuff than any enthusiast. The pages of my order history probably has caught some eyes of their IT guys...I'm just waiting on the "dude, what the hell" email from one of them. That I don't get a failure isn't a praise of the parts or newegg, it's that I have basic understanding of computers and can get things to work. IF, for some reason, I couldn't do it myself, I'd come here and we get it working right.
So with my personal viewpoint anything dead, coming from a factory, passed QA, probably passed validation, made it to a vendor, and then just shipped to me, is highly unlikely. So I think each and every issue with a part first though DOA can in fact work as it's suppose to, and no DOA reviews should exist. And in the number of DOA replies all over newegg has me pointing fingers that everyone thinks they're computer savvy...when they're nubs and should look into this hobby a lot more than the Lego style mentality that they currently hold.
No parts should die. The rare cases of failing hardware are well known. Kenwood 4-laser optical drives, IBM DeathStars, Ultra PSU's...those are known. Probably the newest is the SSD drives, and it's not that they are dead but stall, and rather undermine expectations in usage vise benchmark only reviews. When someone can't get a thumb drive to work, I'd love to get it, plug it in, it works, and just erase that bad review...which newegg should do. Maybe the guy has USB issues. No one knows, except the guy that's basically writing a bad review of him or herself.
Even good reviews are plain stupid. None should be weighed by any member here. We can have a two way conversation, correct the user/builder, and above all get the understanding that hardware and computers themselves are better than the user/builder each and every time. Like a car or motorcycle...it's as good as you plan it and build it. You can't blame parts, and you can't really hype parts. It's a system, not parts tossed together.