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 Post subject: Thermalright and Frozencpu!
PostPosted: Mon Aug 04, 2008 6:42 pm 
Clawhammer
Clawhammer
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Joined: Sat Jun 26, 2004 2:16 pm
Posts: 3600
I ordered a thermalright 128se recently from frozencpu. I received it with the mounting screws missing.

So i emailed frozencpu and thermalright. Frozencpu replied on monday since i emailed on saturday and couldn't call them during their hourse on saturday, but still quick and friendly response to get them shipped out immediately! Kudos!

Thermalright on the other hand amazed me. They replied on a sunday to their "off hours" email address and asked for pictures of what is missing and that they'd contact frozencpu and get it immediately fixed. Kudos x2!


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 Post subject:
PostPosted: Tue Sep 09, 2008 7:10 pm 
8086
8086

Joined: Thu Aug 21, 2008 8:13 am
Posts: 46
agreed!!
i bought some of there sound dampening (about 30$ worth) but when i got it, it was cut to skinny, like 1-2 inches
i called them and instead of having me send it back and get a new one or whatever they said keep it and gave me a refund.
i of course bought more and was very happy; dropped it about 12DBA


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