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 Post subject: Insight.com quickly rising on my shit list.
PostPosted: Tue Oct 26, 2004 6:23 am 
All Your Basestar Are Belong to Us
All Your Basestar Are Belong to Us
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Joined: Fri May 21, 2004 7:40 am
Posts: 3219
Location: Da Basestar
What could be simpler than an order of five, 3-foot cat6 cables and one, 5-port gigabit switch?

Well, Insight.com is making a mockery of this relatively simple order.

I placed the order yesterday morning. It was taking hours to approve my corporate card, so at around 3:00PM I finally faxed a copy of the front and back of the credit card along with the required authorization, signature, yadda yadda. By 6:00PM, the card still wasn't approved.

This morning, I finally noticed that the card had been approved. Unbelievably, my five port switch hadn't been shipped out, however, and only two of the five cat6 cables had shipped. When I ordered these items, there was 50 of the switches in stock, and over 1000 of cables. Why are they only sending me two cables???!

I can safely say that this will be my last order with Insight.com.


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 Post subject:
PostPosted: Tue Oct 26, 2004 7:20 am 
No Hope = No Fear
No Hope = No Fear
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Joined: Mon Sep 06, 2004 12:00 am
Posts: 1183
Location: Dark Side of the Womb
Insight.com, also know to some people as "www.tccomputers.com", have been around for a few years, our company used to have a direct account setup on-line with them and 7/10 times they usually screwed the order up or shipped the wrong items...

When they moved from new orleans, la. and split into two corporations, Tempe, Arizona and bloomingdale, il.

The service went down the drain and thats when they made the conversion from, "TC Computers", to "Insight Computers"


so yes i agree with #6, and thanks to mpc, i found newegg...


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 Post subject:
PostPosted: Tue Oct 26, 2004 2:02 pm 
All Your Basestar Are Belong to Us
All Your Basestar Are Belong to Us
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Joined: Fri May 21, 2004 7:40 am
Posts: 3219
Location: Da Basestar
Look at this shit... I placed the order on the morning of the 25th! They had over 1000 of these damned red Cat6 cables:

Image

So please, for crying out loud, tell me why they ship out... 2 of them??

Image

Two cables is not going to do it for me, and so much for second-day shipping (I'm going to get the switch on the 28th, and hopefully the three remaining cables on the 28th too). This has got to be the most retarded company to deal with. Lesson learned.

P.S. I've yelled at myself for breaking the table. It won't happen again.


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 Post subject:
PostPosted: Tue Oct 26, 2004 2:25 pm 
Smithfield
Smithfield
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Joined: Sun Sep 05, 2004 9:01 am
Posts: 8091
Tsk tsk, you even broke MY tables at 1280X1024


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 Post subject:
PostPosted: Tue Oct 26, 2004 4:11 pm 
Smithfield*
Smithfield*
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Joined: Fri Jul 09, 2004 9:17 am
Posts: 7159
Location: In HyperTransport
be sure to go to all the retail seller review sites and give them a low quality vote and tell what happened. give the word to those who dont frequent the maxpc boards


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 Post subject:
PostPosted: Tue Oct 26, 2004 7:18 pm 
Sharptooth
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Joined: Fri Jul 02, 2004 9:57 am
Posts: 350
Location: NJ
According to the invoice you provided:

- you ordered (5) cat6 cables
- they shipped you (2) cat6 cables
- unit price is $5.30 each, so (2) cables should be $10.60
- they STILL charged you $26.50 as if they sent you all (5)

Don't most places only charge what they send you?

-misterLOBY


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