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 Post subject: Dell delays are killing me
PostPosted: Tue Oct 19, 2004 6:24 pm 
Bitchin' Fast 3D Z8000
Bitchin' Fast 3D Z8000
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Joined: Thu Jul 22, 2004 11:11 am
Posts: 5108
Location: RFC 1149 - Pidgeon Network
i ordered a pda september 24th i included a lot of extras, cause this was a 30% off deal on dell's part. i was contacted that they wont be able to make it till the 14th - ok, fine, i can handle that - i'll get my pda almost a month after my order. i was assured of that date multiple times. Then their website changed, indicating that certain items will create delays, and they tell me now, i have to wait till nov 1st before they ship!


from my order sheet :
9/24/2004 914671368 InProduction 47393808 $602.70


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 Post subject:
PostPosted: Wed Oct 20, 2004 5:30 pm 
team psycho or sumthin
team psycho or sumthin
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Joined: Mon Aug 09, 2004 2:58 am
Posts: 6498
Location: I live on the verge of insanity
reverse the charges(if ya used a card) just to piss em off.


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 Post subject: Re: Dell delays are killing me
PostPosted: Tue Oct 26, 2004 4:44 pm 
Team Member
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Joined: Tue Oct 26, 2004 4:25 pm
Posts: 72
Location: Staten Island, New York
Beomagi wrote:
i ordered a pda september 24th i included a lot of extras, cause this was a 30% off deal on dell's part. i was contacted that they wont be able to make it till the 14th - ok, fine, i can handle that - i'll get my pda almost a month after my order. i was assured of that date multiple times. Then their website changed, indicating that certain items will create delays, and they tell me now, i have to wait till nov 1st before they ship!


from my order sheet :
9/24/2004 914671368 InProduction 47393808 $602.70


welcome to my hell...

I orders a Travelstar 7200 60gig'er for my laptop on October 13th. Expected expedition October 25th. OK I can deal, the price was great.

Two days ago Dell sends me an email saying there is difficulty and my part won't be expedited until November 2nd. OK I am getting restless, but this is an add-on piece, not a vital part.

The problem is, if you can find a part for cheap like that, let me know, because as far as I know you can't find a 7200 Travelstar for under 135.00

o the agony!


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 Post subject: Re: Dell delays are killing me
PostPosted: Tue Nov 02, 2004 3:42 am 
Folding Momerator
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Joined: Wed Sep 22, 2004 1:45 am
Posts: 15220
Beomagi wrote:
i ordered a pda september 24th i included a lot of extras, cause this was a 30% off deal on dell's part.
from my order sheet :
9/24/2004 914671368 InProduction 47393808 $602.70


Just an FYI & not sure if it applies to what you ordered but it probably does. Dell's warrenty is written so that after 30 days (I think) they do not have to ship you out the exact new model you ordered if you have to ship it back. They are allowed to ship you a refurb that is similar to what you ordered. So, if this thing dies on ya & ya have to ship it back, you may get a refurb without all of the extras you put on it.
Dell's policy

This happened to someone I know. They didn't even get the newer Pent 4 that they ordered. The refurb they sent was about 6 months old & no longer offered on the site.


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