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 Post subject: AMD water cooler for FX-9590 can't be installed
PostPosted: Sat Jan 18, 2014 2:35 pm 

Joined: Sat Jan 18, 2014 1:45 pm
Posts: 1
I purchased the AMD CPU-FD9590FHHKWOX as a Christmas present for my son. This is the FX-9590 CPU and a water cooler made by Asetek. We went through the step by step process to install The CPU and water cooler. The problem we ran into was the mounting thumb screws for the water block are not long enough to reach the backplate screw holes. They are short by 1/4 to 5/16 inch. Therefore we could not install the water cooler.
I went to Asetek's website and found their installation instructions for an AMD MOBO. Their instructions included a new backplate with longer threaded posts which would make this installation work. The Asetec instructions included with the AMD water cooler did not show or mention a new backplate.
AMD said that there has never been a problem with this cooler and it must be a problem with my MOBO. I don't know of any MOBO that has the threaded mounting posts sticking 1/4 to 5/16 inch above the surface of the MOBO after you remove the plastic mounting catches for a CPU fan assembly.
Right now I have a very expensive door stop which could be easily fixed with a new backplate that has longer mounting posts.
Asetec won't talk to me since they are an OEM seller only.
Has anyone else had this problem with AMD and their Asetek water cooler?

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