is a 2 year old problem i just got around to post about. and yes i tried runnin all their software that came with the hdd again. i picked up the 30 day warranty when i bought it from best buy but when i took it back it was on day 30 and best buy being corporate a holes wouldnt take it back or anything and seagate was uncooperative.
Well, ultimately it was BB's responsibility, however I'm very surprised Seagate didn't take it back*. They're usually quite good about that.
i'm sure in the past 2 years their policy and product has improved but in my new build goin with maxtor and wd.
If you do here's a few suggestions.
If you go with Maxtor, see if you can get the Maxline series. They're made with better parts, have a longer warranty and only cost a few dollars more than their Diamondmax series.
I say this because I have a few Diamondmax 10's here at work that have dropped from a RAID-1 array multiple times and have already had to replace 1. They're less than a year old. I've also recently had to replace multiple Maxtor 40GB 5400Rpm drives.
If you go with WD, try and go with the Special edition drives or Raptors. Again, they're built better, have better performance and usually have longer warranties. I've had a couple of their 'Caviar' drives die right out of the box.
*Actually, I just went to Seagates site and checked their warranty statement. I don't see anything about Retail drives going back to the retailer, which to me, sounds like it *is* Seagate's responsibility. If that's so, I'd go to their website and see if you can do an online RMA instead of talking to one of their lackeys. I've had good luck with returns that way. Since you say it was only 2 years ago, it *may* still be under warranty since most drives from them have a 3 year warranty.