We all know of Newegg's reputation and that they're THE place to shop most of the time. It's old hat by now, but they've managed to surprise even me today.
After ordering the Soyo motherboard on the rebate offer, I went back and noticed that it was eligible for a free silver Newegg pen as one of those customer appreciation gifts. Unfortunately, my order had already been processed and boxed up, ready to go. So, I wrote them an email and told them that I hadn't noticed the gift the first time, and politely asked if it was too late to take advantage of it. They responded and wrote "Altough you may have forgotten to place your order for your free gift, it would be my pleasure to send you one as soon as possible
." It's just a pen, yes, but c'mon that's too cool.
Today, my box from Newegg arrived. Kind of a big box to house one pen was my initial thought. I open it and there was a green AMD pen, a purple Plextor pen, and as promised a silver Newegg pen. Might not be worth much moneywise, but the geek factor scores a few points.
IN ADDITION, they threw in a high quality, sharp looking black Newegg hat. It actually looks pretty nice, and I've been wearing it today.
FINALLY, they also threw in a nifty Newegg alarm clock with full onscreen calander and time (including international time zones, look at buttons on link below). It opens automatically and has sound.
So anyway, I thought I'd share this little experience, as I shouldn't even have gotten the pen to begin with, given the fact that I overlooked it. They shelled for shipping a second box and threw in no less than 5 geeky items. THAT'S customer service.
(looks better in person)
Alarm Clock/Time Zones