My god, I got a reply, unfortunatly the guy does not seam to speak english very well. Also they do not like to read e-mails before responding to them. Here is my original e-mail, below it is the response and below that will be my second response.
I e-mailed someone at tech support regarding this matter quite a few times and have yet to receive a response. I have a Prolink Pixelview PDF video card. The model in question is this one. The heatsink was broken when I bought the card and I cannot seam to find an aftermarket heatsink that fits. Is it possible to get another one or possibly to send it in for RMA repair. I bought the card at a MarketPro computer show over a year ago and its been sitting here ever since. Unfortunatly you do not get a receipt from computer shows so I cannot simply bring it back. I e-mailed you guys over a dozen times trying to resolve this matter,Please get back to me as soon as humanly possible.
Thanks for your choosing Prolink.
Have you checked the card on another motherboard?
Does it work?
If it doesn’t work, please contact your local angeny where you bought the card to make a fix.
Or you can see the agency list from the fallow site.
Prolink R&D Field Technical Support Engineer
Prolink Microsystems Corp.
6F ,No 349, Yang-Kuang St.,Nei-Hu, Taipei, Taiwan,R.O.C
Tel : 886-2-26591588 Fax : 886-2-26591599
WWW : http://www.prolink.com.tw
My response to this bonehead
I'm sorry to be blunt but did you actually read the e-mail before replying? It has no heatsink, it is not a compatibility problem. Also I mentioned that the place I bought my card friom was a computer show, not a store.
I wanna kill some of these people. From now on Im not buying weird branded items no matter how good or cool they look.