Provantage is definitely a disadvantage in my book..........
Ordered a 950Watt Corsair TX from their site on Tuesday, May 18th. Was "IN STOCK" according to their website when I ordered. Order processed fast enough, but at the end of the week it changed to the following:
Quote:
Your order has been placed with one of our suppliers who will ship it directly to you.
Note: Your order has been forwarded to a regional warehouse for processing. We will issue an invoice once we have confirmation.
Now I waited a week, not a problem figured there was some sort of inventory issue and they would get some middle of next week. Finally I got somewhat impatient and sent them a e-mail asking what is up? I get the following response, mindful that I am being very polite and just wondered what the issue was. Removed name of the person I replied with since it isn't this guy's fault it's being delayed.
Quote:
Hello,
I have checked on your order and the estimated ship date for your order is 06/02/10. I am sorry for the delay and if you need any further assistance, please contact us back.
Thank You,
*******
Customer Service Representative
PROVANTAGE® Corporation
Well needless to say 6/2 has come and gone. Yes, I know it's a estimated ship time, but I did ask again what the hold up is. I got the following response
Quote:
Hello,
I have requested for an update from my distributor and the new estimated ship date for your order is 06/10/10. I am sorry for the delay and if you need any further assistance, please contact us back.
Thank You,
*****
Customer Service Representative
PROVANTAGE® Corporation
Now I am wondering where the heck they got 6/2 when all of a sudden it switches to 6/10? Are they that in the dark about their incoming shipments? I think not........... Also if it says "IN STOCK" on their website shouldn't they have it on hand to ship the dang thing? Heck! Right now on their site they are showing 23 of the same power supply I ordered as in stock!!! What the heck is going on here?!?!?!?
Sent a reply asking to get my money back and to cancel the order but have not received a reply as of yet...........
Stay away!!!!!!!! Horrible company!