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 Post subject: LG Optical drive warranty service outstanding!
PostPosted: Thu Apr 17, 2014 8:06 am 
8086
8086

Joined: Tue Mar 04, 2014 4:40 pm
Posts: 7
My LG DVD drive bought last August suddenly lunched and just chattered when I put in a dvd, could not read.

Contacted LG; they asked a few questions about the symptoms, had me email a scanned copy of my receipt, then emailed back a shipping label. I put it in a box, attached the label, dropped it off at a UPS store right down the road, and within 5 days had a new replacement sent to me.

So smooth and easy, and I didn't even have to pick up the shipping to return the defective unit.

I was pleasantly surprised that so big a company would make it so easy for what is really a low-end, inexpensive product.

I am now a fan.


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 Post subject: Re: LG Optical drive warranty service outstanding!
PostPosted: Fri Apr 18, 2014 9:40 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5031
I thought the topic title was sarcasm, since the Dog Pound is normally reserved for people complaining about service.


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