Chumly is correct. There is a sticky explaining how to get help from Customer Service here
To be clear: this section deals with the content
of the magazine. The writers and editors of the magazine occasionally come here to read the opinions of their readers and respond to them.
This section does not deal with the publication, printing, or delivery of the magazine. The publishers, printers and postal service do not read this section. Problems relating to these aspects of the magazine can be addressed by using the links provided in the sticky above.