For help with change of address, old & new subscriptions/renewals, as well as gift subscriptions, just call Maximum PC's Customer Service toll-free phone number:
This is clearly "the company line" and provide no information.
I did a search through Google for "national publication billing services LLC"
and the consensus seems to be:
If you were tricked into renewing too far ahead into the future and that
means "scam" to you, then yes it's a scam.
Surprisingly (to me) I didn't see any other opinions. However, I don't
really see it as a scam because I like to be paid up well into the future.
It's like money in the bank that I can't "blow in 'Vegas."
In addition, in my case (with MaximumPC) it's cheaper than a regular
The "non-response" from MaximumPC (Future US, Inc.) suggests to me
that, in general, magazine publishers work with these billing services (at
see http://www.complaints.com/2008/october/ ... 187659.htm
I contacted DISCOVER MAGAZINE and they replied, "We are not able to verify whether National Publication Billing Services, LLC is an authorized agency for Discover Magazine. If you would provide a copy of the billing that you received we will further investigate the company that has contacted you. Please be sure the company's name, address, and/or number is on this information."
When asked as to whether or not I would be informed of the outcome of their investigation, they replied, "We will not contact you about the outcome, as we are constantly monitoring the agencies that are selling or allegedly selling Discover Magazine."
I translate that classic bit of corporate doublespeak to (perhaps):
We use these guys to regulate our cash-flow. It's always a one time
thing and it's always a subset of our subscribers so that we can deny
that the billing service is an "authorized agency" and deny approving of
the "scam" nature of what's going on.