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 Post subject: usb storage hard drive not working in windows xp
PostPosted: Sat Dec 01, 2012 3:47 pm 
8086
8086

Joined: Wed Sep 10, 2008 2:32 pm
Posts: 34
It is time to start transferring data to my new build. I have 2 usb storage hard drives, 250gb wd mybook
and a homebuilt 500gb sata wd drive. Both units have worked fine and are working in my new build...
but I was not able to access either in my old computer with windows xp with service pack 3.

The procedure to access the usb hard drive I have used with past years success is: plug in usb cable
to usb port, turn on power. Has always worked before. Both drives do work in new computer with
windows 7 64 bit. After plugging the usb hard drive into the xp computer, the usb icon appears in the
xp comp. but the window does not pop up offering choices for the usb storage drive.
The drive does not show up in windows explorer. I have checked device manager for any "!",
but all seems well. I tried to add new hardware, seems endless loop, system unresponsive.
In general, my system seems to stop working. I have to manually re-boot. I have tried searching
within xp for clues, but none are apparent.

I do not want to consider re-installing xp, sure hate to have to remove the old IDE data hard drive on the machine
to place into another old relic with IDE and copy may data files. I had recently had a large windows update on the
xp machine, (last week) don't know if it effected any drivers. Might I be missing necessary drivers? Cannot access
device manager when the usb storage hard drive is connected. Very frustrating
I have no hints as to what is wrong with old 'reliable' xp. Hope for help with this.


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 Post subject: Re: usb storage hard drive not working in windows xp
PostPosted: Sun Dec 02, 2012 9:20 am 
8086
8086

Joined: Wed Sep 10, 2008 2:32 pm
Posts: 34
wow, no one has a clue? here's the answer....
FWIW, found the culprit to my dilema of not being able to connect
usb hard drives. Should have also stated that about a week before discovering the
problem, I had updated my Eset system security from ver 4 to the new ver 5. Had a hunch
that somewhere with all the new features eset is now employing, that perhaps?.....
Checked an eset forum, and there were other experiencing a problem such as mine.

Solution, uninstall 5, re-install 4. Now all usb mass storage is working. So be it.


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 Post subject: Re: usb storage hard drive not working in windows xp
PostPosted: Sun Dec 02, 2012 10:10 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5078
No one has a clue because you missed a vital piece of information that was used to solve your problem. Also this isn't a shell, you can have more than 80 characters per line.


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 Post subject: Re: usb storage hard drive not working in windows xp
PostPosted: Mon Dec 03, 2012 6:27 am 
8086
8086

Joined: Wed Sep 10, 2008 2:32 pm
Posts: 34
LatiosXT wrote:
No one has a clue because you missed a vital piece of information that was used to solve your problem. Also this isn't a shell, you can have more than 80 characters per line.


Sorry, you are 100% correct, I did miss the vital info. Did not think that security software upgrade could cause this. There were no responses with suggestions. Perhaps there will be
others who encounter this problem and do not think of the eset smart security update.
BTW, 80 characters, what ....?


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 Post subject: Re: usb storage hard drive not working in windows xp
PostPosted: Mon Dec 03, 2012 8:20 am 
Smithfield
Smithfield

Joined: Sun Jun 18, 2006 7:37 pm
Posts: 5078
You keep making new lines when you don't need to.


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