Usually, when you subscribe to an MMO, you expect that it's going to stick around long enough that you don't feel like you've, well, been robbed. Unfortunately, such was not the case with Realtime Worlds' short-lived cops 'n' robbers MMO All Points Bulletin, whose tombstone sadly reads “
.” Between subscription fees and the initial price tag, then, one could certainly understand why players are getting off the ride and immediately asking for their money back. Unfortunately, for a little while, it looked like no one planned on ponying up.
"Customers should revert to the entity from which they bought the game in respect of their entitlement to any refund,” joint administrator Paul Dounis said .
Ok then. Steam, what say you?
"As with most software products, we do not offer refunds or exchanges for purchases made online as outlined in the software license," said Valve.
Wait, that didn't help at all! But look! What's that in the sky? It's a bird. It's a plane. No – it's a large multimillion dollar corporation, swooping in to save the day with free stuff.
According to a Steam thread on the subject , players who've gone to publisher Electronic Arts with their disgruntled mumbles and grumbles have come away with $20 vouchers, refunds, and even free games. We suppose it's just like the old saying: “You can't spell 'apologize fre' without 'free.'” Hey, we never said it was a good saying.