Earlier this week, it came to light that Diamond Multimedia had shipped some defective videocards, and one rumor estimated the number of bad parts might be as high as 20,000, but Diamond Multimedia claims that number is greatly exaggerated. In fact, Bruce Zaman, a spokesman for Diamond Multimedia, said that only 188 videocards based on ATI's Radeon 3800 series were found to be faulty, and that the problem, which stemmed from inappropriate resistors, has been resolved.
So where did the estimate of 20,000 bad parts come from? Diamond Multimedia claims it was the result of false information being spread by one of its former employees who became intent on creating bad publicity for the company, and that the ex-employee in question was a former engineer among those responsible for the bad parts to begin with.
“The source of this article, after agreeing in writing and verbally to not denigrate their employment with Diamond or divulge any company data or proprietary information such as sources, customers and internal procedures did exactly that,” Mr. Zaman stated."
Whatever the real number of bad parts, it appears Alienware has jumped ship for good. This too holds a conspiracy theory twist, as Zaman claims Alienware's decision to end its relationship was because the company received "tainted data from [its] engineer," and that Alienware was further put off by the time it took the engineer to fix the problem.
Image Credit: Diamond Multimedia