Cisco Introduces Invasive Cloud Connect Firmware, Backs Down Immediately

Maximum PC Staff

Cisco faced a bit of consumer backlash last week when it pushed out a Firmware update that not only took away much of the advanced control users have come to expect, but actually forced them to agree to a list of anti-porn and anti-piracy clauses. Anyone with automatic updates turned on woke up Thursday to find not only could they not access their router locally, they needed to sign in through Cisco Cloud connect just to access the basics. Cisco has since backpedaled on the incident, and is in full on damage control with a new blog post .

In summary, here is what Cisco is promising:

1.) Linksys customers are not required to sign-up for the Cisco Connect Cloud service and they are able to opt-out of signing up for an account
2.) Customers can set-up and manage their Linksys router without signing up for a Cisco Connect Cloud account
3.) Cisco will not arbitrarily disconnect customers from the Cisco Connect Cloud service based on how they are using the Internet.
4.) Cisco Linksys routers are not used to collect information about Internet usage.
5.) Cisco only retains information that is necessary to sign up for and support the Cisco Connect Cloud service
6.) Cisco will not push software updates to customers’ Linksys routers when the auto-update setting is turned off.

These are all great declarations to make, but it’s shocking that these would ever be in question. It amazing that so few router manufacturers have come close to matching the firmware quality of open source projects such as Tomato or DDWRT, and it certainly doesn’t shine a positive light on Linksys/Cisco.

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