Best Email Service: Gmail vs.Outlook.com

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TimeSaver

Outlook.com/Hotmail wins without any doubts.

Apart from whats already visible, I would like to highlight a few things.

1. Spam: Hotmail's used to be bad but after 2008, its the best in the class.
2. Features like Sweep, Schedule Cleanup etc. Newsletter unsubscribe with one click.
3. Best in the class client connectivity.
a) With mobile devices (Android, iOS, WinPhone, Windows 8): Exchange ActiveSync (mail, calendar, contacts, tasks)
b) With Outlook 2013 desktop client: Exchange ActiveSync (mail, calendar, contacts, tasks)
c) With Outlook 2010 and earlier clients: Outlook Connector (Free download), (mail, calendar, contacts)
d) Any Windows 7 and older machine without Outlook Client (since its paid): Windows Live Mail client is free download that does mail, calendar and contacts
e) Any other modern email client (MacMail, Thunderbird etc). Imap support (Yes, Outlook.com/Hotmail does have IMAP support now)
f) For everything else, ofcourse there is POP3 :)

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DeepPurple23

The one keep factor for me was exchange activesync. Gmail only supports on Android devices. Don't have one probably not going to get one. I really dislike the Gmail stand alone app. Makes things messy. Outlook gives me back the clean easy to use always update no matter the platform feel that I want. It's a shame that Nathan praises gmail for IMAP, but doesn't give it a demerit for no activesync. POP3 should be outlawed at this point. :)

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Cheeseiron

They also forgot the part where google TRACKS THE HELL OUT OF YOU and they track your messages to sell to advertisers... Outlook prolly does it to but most likely not as much.

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Conin

Altough GMail is better than Outlook in several ways, I think this article should have also included Yahoo since it beats the other two in many ways.

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dealklose

I have used gmail for many years and then went back to outlook but they both don't do it for me. Outlook would have been a bit better if they supported IMAP which really surprises me. When I looked into better providers I found Thexyz Webmail and realize that paying a small fee email services is much better.

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lance

this is terrible; yahoo mail should have been included in the article
I have all three, gmail, hotmail and yahoo.
I think Yahoo is the best.
hotmail or outlook as it is called is second and gmail is least useful it is too confusing to find that damn folders to move emails to.

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djleakyg

NATHAN YOUR BACK!!!! Please contribute more. We all miss you on the podcast

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jimmthang

Nathan still writes for us in the magazine!

As a matter of fact, this article came out of our July issue. :)

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MiGreen

Why do you think we need your help to pick an email provider?
What on earth has this to do with building fast gaming machines?
Do you really think we believe in your ability to devise a meaningful test?

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davelray

Wow who pissed in your post toasties, MiGreen? It's a valid article for a magazine called MaximumPC. Now if this was "Fast Gaming Machine Monthly" you might have a point. But it's not. Now shoo troll shoo.

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MiGreen

You are welcome to your opinion. But I believe Max PC will defend my right to express a different opinion. It is simple Max PC can't possible represent the average gamer with their typical 5 test, reading the comments backs this up. Call me names and shoo me all you want, it really produces no result.

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goodbar

Outlook.com has had two-factor authentication for a couple months now... I enabled it the first day and haven't looked back :)

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blpeders

My gmail doesn't look anything like that. You're using a previous version of gmail, the latest version has cleaned up a lot, categories makes it easy to organize and the left bar is no where near that cluttered. You're information on drive space with gmail is also wrong. Google recently expanded everybody to a 25 gb of shared space. Sure it's not unlimited, but I've had gmail since it was practically created and I haven't even broken 4 gb of space.

I'll readily admit I'm biased towards google, make no bones about it, but at least use a stock version of gmail to make your base comparison, don't use a heavily modified, themed version of it and then say "it's poopy".

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Pixuhl

Under the article, it reads that this article was featured in the July 2013 magazine issue. In my opinion, Gmail is now significantly better than Outlook. And this is coming from an avid user of Microsoft products like PC (Windows 8), Xbox 360, and Windows Phone.

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Baronvonheil

Uh... regarding the User interface comparisons, look at those screenshots. Don't blame gmail for the retarded cluttered nonsense you add, that's a stupid win for Outlook.com. I don't know anyone who's gmail inbox looks like that b.s. in the screenshot, nobody.

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albe23

I use both Outlook and Gmail. I must say that Gmail has some neat features but overall I prefer Outlook more. The layout is cleaner which is a big plus. Also, I've never had an issue with spam with either of them, sucks that others have apparently. Additionally, I can't see how Gdocs can come anywhere close to Office Online. Go ahead and edit anything other than a basic document using Gdocs and watch it explode. At least that has been my experience every single time, makes me whine like a little girl when I have to use it.

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jesse_n_sf

All you guys complaining about Hotmail spam. Sign up for an outlook.com account and don't use it, but check it periodically for about a year and you will notice that you get nothing but outlook/Microsoft alerts relating to changes to outlook.com. So you signed up for the spam so you need to deal with it. So why say something is spam when you guys signed up for spam. Outlook.com does you guys a favor by flagging messages as junk that you don't ever check.

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Penterax

Exactly. I have a Hotmail account that never gets any spam because I have been very careful who I give the address to.

As far as Gmail - if you like Google looking at your email, go for it. Personally I think it is already against the law, but that law needs to be clarified and enforced.

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Eoraptor

love this, you feel so insecure and compelled to defend your standpoint you have to make multiple posts about it. no one signs up for spam, and if you believe someone coming to this site in particular isn't using good email hygiene, you're either ignorant of what site you're on and its customer base, or arrogant enough to believe you and your service of choice asre special and unique snowflakes.

oh, by the way, Microsoft does the same thing in reading all your email, supposedly to fight spam and viruses, but with nothing in their TOS that states what else they will, or more importantly, won't do with that scanning now or in the future, and in fact, they also parse your search terms by default for "personalized" advertising, just like google. Tell me again how I'm getting scroogled?

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jbitzer

Bingo

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tony2tonez

I love Outlook 'look' as you stated in the first round of comparsion. The GMAIL has too much info for me, and i get lost in the information to much. Outlook does it just right.

Spam was a problem for me with hotmail. but i have cleaned up by unsubscribing from crap and i think the filters have gotten better. While i agree GMAIL is pretty solid, i dont think i ever get spam in my inbox.

I just use gmail more because of android phone and the ecosystem. I think MS has a great ecosystem building, but unless people use Win 8 and/or windowns phones, their ecosystem will be 2nd to google.

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jbitzer

use fastmail. it blows both of these out of the water.

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jesse_n_sf

Outlook.com doesn't allow trackers to track your ip address and geographic location when you allow blocked content like pictures and images. Gmail allows trackers to see your ip address and geographic location when you allow blocked content.

Try is out. use http://www.whoreadme.com and send an email to both a gmail and an outlook account and have the reader open the message. :-)

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jesse_n_sf

Outlook does have a 2 step security feature. Go to your Microsoft account and choose "Security Info" (below the Password choice) and there you will find the option to have your 2 step verification feature. Plus Microsoft uses a secure proxy server while Gmail possibly doesn't.
http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Now signing in to 2 different accounts is actually not very secure. Microsoft stopped the ability to be able to switch back and forth between multiple email accounts that you linked together because of security issues.

So, I would say that it's a Tie :-)

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bpstone

Rackspace

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Eoraptor

Failed to mention a key point... spam density. I've had my outlook email address since before it was even a microsoft product, but I don't use it for email except as a backup. why? While I have had the Gmail for quite a while as well, there's no comparison, spam almost NEVER finds its way to my inbox in Gmail, but almost all I get in outlook (which I still call hotmail because I'm an old fogey like that) is spam and phishing emails.

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jesse_n_sf

You get spam in any email account when you sign up for services or create accounts over the internet. Stop checking those boxes that say something like this: "Allow us to send you information about our products and services" and "Allow our 3rd party affiliates to send you information". If you do get "Checkbox happy" then why not use your Gmail email address and see if you get spammed the same. I bet you will. So stop putting down a service that you yourself have not paid attention to when signing up for said service.

Also people got spammed in Hotmail way back when because when they signed up for the Hotmail service. They were brought to a web page that asked what they were interested in. Checking these boxes and doing what I said above is where the spamming started. I never checked any boxes on those pages.

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jbitzer

Hotmail is crap. In fact, there was a humorous article out there that hotmail should corner the market as a throwaway address to route all spam to.

Sorry to burst your bubble, but even using your secret no spam method was outdated for hotmail back in 1997. They became the main spam target of the world about 15 minutes after launching.

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jesse_n_sf

This is not 1997. And also, I never get spammed and I use Hotmail/outlook.com allot. What are you doing wrong that makes you feel this way? And also something I wrote earlier. outlook.com has two-factor authentication and Outlook.com doesn't allow trackers to track your ip address and geographic location when you allow blocked content like pictures and images. Gmail allows trackers to see your ip address and geographic location when you allow blocked content.

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jbitzer

I'm not doing anything wrong, I stopped using MS for mail totally. I use Maskme when I sign up for anything and use fastmail for a provider.

Just saying there's a reason MS has to win back users, and gmail or other services don't.

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Vano

gmail detects spam much, way much better then hotmail.
As an experiment I've added hotmail to gmail as pop3 account and it detected 2/3 of the spam hotmail didn't detect.

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jesse_n_sf

Why are you getting spam in the first place. You may have signed up for stuff you were interested and went click happy in the advertisement section of the signup process. And I never get spam I didn't sign up for, and I use outlook.com allot. Also people come to me to fix their computer related issues and don't remember what they did to skrew up their computer in the first place. The same with you guys bickering about spam in your email. You don't remember what you did to get your inbox spammed.

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Vano

Or used a very common name and then you don't need signup to a single website to get your inbox hammered with spam.

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fsil

While I don't disagree with gmail being better, you are incorrect about outlook not supporting imap and two factor. It supports both, as well as supporting Exchange ActiveSync.
http://blogs.office.com/b/microsoft-outlook/archive/2013/09/12/outlook-com-now-with-imap.aspx
http://windows.microsoft.com/en-us/windows/two-step-verification-faq

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jimmthang

Thanks for pointing that out. At the time this was written in the magazine, it was unsupported. I have updated this online article with an added note on that.

- Jimmy

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SilverSurferNHS

Activesync was featured from the get go on Outlook, even when this was published...

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The Mac

It was broken till recently.

If you had it already set up on your phone, you were good to go. But if you got a new phone and tried to set it up, it wouldnt let you.

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SilverSurferNHS

Outlook has activesync still, google does not - i kind of think that nullifies the imap issue...

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TimeSaver

Now Hotmail has Imap too. So you get the choice and better support. Wherever ActiveSync works (all phones, tablets etc), use activesync otherwise for other clients like MacMail, Linux, use Imap. Best of both worlds.

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Vano

Activesync is pretty much microsoft-only thing, google is multiplatform.
It has it's own sync and since it's all (mail, contacts, calendar, tasks)in the cloud and accessible on any platform, activesync is irrelevant.

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jesse_n_sf

um, all android phones and tablet have ActiveSync, the same for apple products. ActiveSync is superior to imap so stop trolling with your negativity.

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jonahkirk

I had an msn (technically still have)mail account which I use as my primary email. These all got converted last year(though I get to keep the msn suffix for now). Outlook has some great features, but you fail to mention the basic outlook is ad driven. While you can change ad settings to an extent, getting rid of them costs $. The ad bar sits right next to the scroll bar so I am constantly, inadvertently, clicking on ads (Usually for something like a Surface RT). I hate it. If I hadn't subscribed to a gagillian sites-like this one, with my .msn, I'd be gone and never look back.

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davelray

Yet Gmail is ad driven and places their ads to the right next to the scroll bar as well. Most anything "free" nowadays is ad driven. I use Gmail primarily because I've had it since it was "beta" and I don't particularly want to change my email address. But I've seen nothing wrong with Outlook. They both are decent, free, email services.

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vergingalactic

Where's the round about device integration and experiance. Gmail provides a far better experience on every platform other that windows phone.

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TimeSaver

With all due respect, you are absolutely wrong. Outlook.com/Hotmail has far far better connectivity with devices and clients. There is absolutely no gap on any device any client, Gmail can't connect to anything that Microsoft makes on the other hand. You may say you dont care but there are tons of people who still use Windows and who still use Outlook as their primary mail client.

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davelray

Not sure where you are going with that vergin. I can access both my gmail and my outlook.com on my android tablet, my ipad, and my windows phone. The experience is the same and only differs between the front end email software in the individual device. For instance I like the email client on my android tablet better than I do my ipad.

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Nixon

I think the only reason I switched to Gmail was because I could change the background into a dark theme. I'm tired of the blindingly bright white clinical themed web page design.

I do use both though. The live account for work and such and Gmail being my primary for personal use.

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Mikey109105

Thank god you didn't go with Outlook. They can't block unwanted emails from going to your spam folder worth a crap. As for gmail, I only use it for my phone, but other than that I use mail.com and love it.

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draconis123

I use both and I agree that gmail is the better choice but not by much. I haven't had any problems with Outlook's spam folder though. They used to be terrible but they have been perfect for me so far.

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The Mac

I dont use my gmail account to order stuff, so i dont get any spam in it.

But my Outlook.com (@msn.com from waaaaayyyy back) lets very little spam out of the junkmail folder.