Best Buy Firing Employees for Not Pushing Company Credit Card Apps?

Paul Lilly

Stop us if you've heard the one about Best Buy terminating workers for not getting all in your face trying to get you to fill out a Best Buy credit card application. No? Now you have, so the next time you visit the brick and mortar electronics store to pick up some PC parts you just can't wait for, keep what you're about to read in mind should you encounter a pushy employee -- he might just be desperate to keep his job.

A Best Buy employee wrote a letter to the Consumerist complaining of a new policy whereby workers who fail to get shoppers to fill out credit card applications will be written up, and even fired.

"Each employee has a goal of one Best Buy credit card application per shift. Each one brings in roughly $50-$100 of pure profit for the store," the anonymous tipster writes. "We have been told ad nauseam for the past few months that financing is incredible because when the company wins, we win."

The tipster says each employee receives a small bonus if Best Buy reaches budget each quarter, even if "this bonus is nearly unobtainable because corporate sets our standards so high." Be that as it may, there's nothing to really get angry about. Except this:

"While working today I was approached by one of my managers and told that our district is being moved into a new territory," the tipster explains. "As you may may very well know, a change in territory comes with a change in management. I was told that our new territory manager is very 'big' on financing and will continue our goal of one credit card application per shift.

"Here's the kicker, though: if we go three shifts without a credit card application, we will be written up by management. If we go twelve straight shifts with no applications, we are automatically terminated, no questions asked! Plus, we are now required to check in with the manager on duty both at the beginning and end of our shifts to discuss our daily sales an financing goals, or risk being fired!"

To be fair, this is a single store's alleged policy, and anyone with an email account and keyboard can write in to the Consumerist with a sob story about working conditions, real or fake. It could very well be that no such policy exists at any Best Buy stores, but given Best Buy's history for making headlines, would it really surprise you if this was true?

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