Still having to withstand constant media torture, not to mention competitive advertising, regarding its subpar network coverage, AT&T
released a new iPhone application
to help gain insight into network problem areas. The new application named “AT&T Mark the Spot” is available in the App Store.
The new application acts as an on-demand survey that users can submit promptly after having difficulty with their cell service. There are options for dropped and failed calls, loss of coverage, poor voice quality and data failure. Further, you can type in a small comment area for additional information and mark how frequently the issue occurs.
The application bundles all of this information along with your current (or mapped out) location and sends it off to AT&T. This should be helpful tool for AT&T to find where to concentrate its efforts in network maintenance and upgrades.