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Where's Dell's Ultrasharp?

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You'll note that we've upped our review of Dell's Ultrasharp 3008WFP a wee earlier than normal for Maximum PC magazine content. That's because, well, it's the closest you're going to get to one of these 30-inch displays for the unforeseeable future. We've just been tipped off to the fact that Dell has stopped offering the 3008WFP for sale on its website, citing an undisclosed "technological issue" as the reason for the takedown.

According to Dell, the mystery problem started appearing in the monitors around February. For whatever reason, said problem is fixed, and in order to "manage demand," Dell has pulled the 30-inch displays from its website and will begin fulfilling orders on a "prioritized basis." So if you've already put in a bid for one, you'll get yours. Dell plans to resume normal sales of the 3008WFP at a later, undisclosed date.

So what, then, is wrong with this display? Various rumors have suggested everything from potential problems Dell's having with procuring 30-inch display glass to overheating issues. The problem could even be related to the display's splotchy backlight, as I noted in our review. An underperforming backlight could pave the way for some kind of overheating issue, and I did notice that the display itself was getting quite warm during testing--a little warmer than expected, for sure.

I've put in a call to Dell to see what's up with the monitor. As soon as they get back to me with some answers about what's crippling the monitor, and when we might see new versions of the 3008WFP back for sale again, I'll update the thread!

3:18 p.m.

Just received word from our Dell contact, detailing exactly what I just spelled out above. No ETA on when the displays might be going back up on the site, and no word (yet) as to what exactly the issue was that's extended the production process of the displays.

5:57 p.m. 

Chatting with Dell again!  Apparently, this issue only affected monitors that were shown as part of early-year demonstrations. So here's what I gather: Dell showed off the 3008WFP, realized it had a problem, and began cranking out fixed units at a frenzied pace.  However, it couldn't do it fast enough, and has now been forced to pull the monitors off its website while it fulfills initial orders.

Dell maintains that customers currently using the 3008WFP are not affected by whatever issue the monitors had in the first place.  And that's all the company has to say on the matter.

COMMENTS:3
COMMENTS
avatarI must be missing something,

I must be missing something, why keep such a problem in the dark if its just as you mentioned it to be...this is going to crop up all sorts of conspiracy theories...I'll be the first...it causes electrical fires...and cthulu.

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avatarDell LCD

If this LCD is left on without being cycled off at least once for thirtysix hours straight your PC will metamorphose into a green colored Apple IIe computer from twentyfive years ago.
So stay away from these LCD's. You will turn into a hermit crab if you touch a PC that has turned into a green Apple IIe.

Lets just not tempt fate. Destroy those Dell LCD's. If you do have a Dell 30" LCD then you need to destroy it with fire and have a Priest bless your cubicle.

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avatarlol, I hear smearing peanut

lol, I hear smearing peanut butter all over the monitor helps reverse the issue, but then you're haunted by ghosts of really bad PC hardware and software ideas when you sleep. And you have to keep the peanut butter on the monitor or you have to learn to live as a hermit crab.

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