Falcon Northwest Talon

13

Comments

+ Add a Comment
avatar

Burly

Terrible Service!!! I have owned a Falcon NW computer now for approximately 3 years and generally love it. It's a beautiful system; well made and fast. I chose Falcon NW after seeing and experiencing some horror stories with other computer makers and deciding it was worth premium price for the peace of mind that if something went wrong, I'd have a quick resolution. WELL, DON'T BE FOOLED! Falcon NW's tech support does not have the option of holding for a rep. You leave your number and you get a call back...EVENTUALLY! Most return calls took 24 to 48 hours. And if I wasn't available because I was at work or driving or something else, then too bad. I had to call back and leave another message. For a fairly minor issue, it took a WEEK before I managed to actually speak with someone! And I was at the airport between flights! Can you imagine what it would be like to have a actual serious problem with your premium price system and wait a week for it to be addressed? I love Falcon NWs computer but after this experience, I would never buy from them again. I've now sinced move on to a new computer I purchased from another company called Ironside Computers, and their customer service is FANTASTIC in comparison to Falcon Northwest. I recieve phone calls the next day, and I receive responses to emails fairly quickly, usually with 15 - 20 minutes, and shockingly their prices are much lower than Falcon Northwest. My computer configured on Falcon's site cost $1075 more then what I got for it on Ironside. The Falcon Northwest was a great computer, but I am much happier with the computer and customer support I received from Ironside. 

avatar

wjrown

Where can I get a specification and price list for the Falcon Talon reviewed by MaximumPC so that I can order one just like it?  Thanks.

avatar

Hawkinsjm

So, how much is this rig as configured for the story?  MPC makes it sound like a real bargain but as far as I can tell using the Falcon site it looks like it's around $4500 or more and the Falcon Talon doesn't come in this configuration as the base model.  You have to add all of the article featured hardware with the exception of the case and motherboard.

avatar

RandyPMyers

I used to always build my own, now I have Falcon build them and then I add/modify upgrades.  I find their quality of build and the support afterwards is second to none.  You will never go wrong dealing with Falcon Northwest.

With that said; I first bought Talons for my wife and me and we used them for a couple of years.  I upgraded them (second video cards, etc.) and eventually handed them down to two of our sons, who continue to use them to this day. 

I had two Mach 5s built for my wife and I.  The quality is unmatched.  We are very proud of out PCs.  I have called Falson a few times with questions (upgrade suggestions, etc.) and to help resolve an issue where the Raptors SATA cable were loosing connection.   This was a known issue and they overnight expressed me replacement SATA cables (and an extra set for good measure).

The silicon on the connectors are there to prevent cables from jarring loose during transport.  It is something they do on everysystem they build.  It is not glue, it is silicon.

Randy

 

Falcon Northwest Mach 5; Asus P5N-T Deluxe, Core 2 Duo E6850 3.0 GHz; 8 GB Crucial RAM; BFG GTX 285 2 GB OC; Creative XFi Titanium Fidelity; WD Raptor 150 GB, WD 250 GB, 2x 1 TB External; Lite On 20x DVD; Plextor 22x DVD; Logitech G19, Logitech G7; Sam

avatar

Shagga

You can get Blu-Ray with the configurator on the site. Also, the Velocity MicroRaptor barely costs like $7,000 with all the awesome stuff in it. You could configure it to run at about the same speed it does for about $5,000.

avatar

mr.molson

 Sweet! I want one._____________________________
They call me the Battery Man.

avatar

rohde782

Whats with the glue on the Sata connectors?

 

avatar

jtredlich

Its so they don't pop out during shipping a lot of companys do that. 

avatar

Wyluliraven

I'm going out on a limb and gonna say that being shipped from Falcon-NW to the Maximum PC office, they glued in some of the connectors?

 

Freedom is the right of all sentient beings  -- Optimus Prime

avatar

rohde782

I have NEVER purchased a prebuilt computer so this surprises me. Second, they make locking sata connectors (which my rig happens to have) which seem like a much more professional way of accomplishing this goal.

avatar

Thursday

You would be suprized how many of those locking connectors pop out during shipping. It's like UPS drops the boxes on purpose or something. It may not look pretty but the glue works wonders. I do the same thing with my portable LAN boxes.

avatar

gizm0luvsu

i was just wondering what kinda cooling was used in this rig.  It looks like a corsair all in one watercooling system.  i was wondering cuz i was looking to get one for my system

avatar

Thursday

But it's more likely the OEM version of Asetek's cooler that the H50 is based on.

Log in to MaximumPC directly or log in using Facebook

Forgot your username or password?
Click here for help.

Login with Facebook
Log in using Facebook to share comments and articles easily with your Facebook feed.