Ooma Telo and Handset Review

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Sonickid101

"The truth is that for most of us, the landline is more neglected than one of Octomom’s children." LMFAO Gordon you crack me up.

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paschal

I've had OOMA for close to 18 months and dropped the POTS (landline) about 9 months ago. I have 6mbs DSL, and of course they jacked my rate up a few dollars a month when I went dry loop, but it is still about $45 a month less. As I have OOMA Premier, the savings work out to about $32 per month, which is still substantial, and the free U.S. long distance is a bonus on top of it.

Only on very rare occasion have I experienced call quality or echo issues, no more than I did with landline. For the most part, the call quality is as good or better.

Unlike AT&T, the Blacklist works beautifully. Telemarketers and fake charities.......their first call is usually their last call....if they come back with a different number.....just add it to the list......the Do Not Call Program does not hold a candle to the Blacklist.

Now for the unavoidable issue, which is true with most if not all VOIP services, according to my research......FAXING......

This is where the technology gap of old embedded hardware hurts. VOIP is packet technology, been around and used in the IT arena for well over ten years. (The VOIP part) whereas FAX was built ages ago on point to point analog or later PVC's (Permanent Virtual Circuits) As packet, to oversimplify, no flames please, start, stop, start, stop, start, stop type of delivery, my old dumb and stupid with no software fax machine will not fly on OOMA, or other VOIP services. It's not a deal breaker, and I understand that some fax machines with the flexibility of changing QOS and using International Mode, and running at minimum speed have been successful at getting around this barrier. Unfortunately, I have not found anything that makes a small selection of fax machines come to the top of the pile for at least 75% reliability to send a fax VOIP, without going 3rd party or FOIP, which is moving very, very, slow to the mainstream. I have no problem buying a new fax machine, it just needs to have a measure of reliability.

It would be great if MaxPc or MaxTech would look into this further to help out the cord-cutters who are trying to save a buck, or if others would chime in with their success stories.

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cappo

Good review. An alternative to ooma that I personally use is ObiTalk. The device Obihai OBi110 is a great alternative to similar and at times quite expensive VOIP hardware / services. The advantage of this device is that it can be configured to work with google voice/chat. This means that any calls made within the US/Canada are free.
 
If anyone is interested there is a thorough guide/review of the device. Another plus is that the device is not bound to any specific provider as it can be configured to work with numerous SIP providers. This means that you can have google as your local / long distance provider for calls made within US, and another provider for long distance over seas calls. Hope this helps anyone who is looking for different voip solutions !

Guide/Review of the device: http://michigantelephone.wordpress.com/2011/01/22/review-of-the-obihai-obi110-voip-device-part-1-use-your-phone-with-google-voice-for-free-incoming-and-outgoing-calls/

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JohnP

The Ooma also works with google Voice and a whole buch more stuff with thier premier plan:

 

  • Bundled calling features

    Enjoy the convenience of caller-ID and call-waiting— at no extra charge.

 

  • Voicemail

    Access your voicemail remotely from any phone or web browser.

 

  • One-Touch Voicemail access

    Check messages from anywhere in your house.

 

  • The utmost voice clarity.

    Get crisp acoustic performance with advanced features like voice compression, adaptive redundancy,

 

  • A new number for most U.S. area codes

    Pick out some new digits for the area code of your choosing. So if you feel like going with a 415 instead of a 510, we’ve got your number.

 

  • Want to keep your phone number?

    Just pay a one-time porting fee of $39.99, or enjoy complimentary number porting with an annual subscription to Ooma Premier (only $9.99 per month). Look up your number.

 

  • Easy set-up

    Ooma is a highly intuitive set-up. Most customers are up and making free calls in less than 15 minutes.

 

  • 911 Service

    When you dial 911, emergency personnel will automatically have your registered address.

 

  • Low cost international calling

    Make international calls starting at 1.4 cents per minute.

 

  • My Ooma

    Hear messages, check call logs and control your preferences online.

 

  • Online call log

    Check your calling history from any Internet-connected computer or mobile device.

 

  • Free in-network calling

    Call another Ooma customer anywhere in the world for free.

 

  • Dect 6.0 Support for Ooma Telo Handset

    Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics.

 

  • Advanced network/firewall configuration

    Ooma is a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.

 

  • Free trial of Ooma Premier

    Every Ooma system comes with a free 60-day trial of Ooma Premier. Ooma Premier is $9.99/month or $119.99/year. Sign-up for a year and we'll transfer your number for free ($39.99 value).

  Add Ooma Premier and...

...you’ll get all the bells and whistles, including a full range of advanced features.

  • 911 Notifications - New!

    No one likes to think about home emergencies but if emergency services are called you'll be the first to know with our 911 Notifications feature. Enter up to 3 email addresses or mobile phone numbers and you'll be alerted by email or text message the very moment a 911 call is made from your Ooma phone number.

 

  • Bluetooth (Telo customers only)

    Link your mobile phone to your Ooma Telo using the Ooma Bluetooth adapter. Just plug the adapter into the USB port on your Ooma Telo, link your mobile phone or headset, and you're ready to go!

 

  • Google Voice Extensions (Telo customers only)

    Experience the goodness of Google Voice on your Ooma system. We've simplified and enhanced the experience, so now you can access Google Voice's Voicemail, Call Presentation, Listen In, and Caller-ID features - all with the press of a button.

 

  • Voicemail-to-Text

    Read your voicemail instead of listening to it. Get your messages wherever there's email access - on a mobile phone, portable device or computer. Ooma Voicemail-to-Text service is available to Ooma Premier subscribers only for $9.99 per month. This plan includes 40 messages; additional messages are $0.25 each.

 

  • Voicemail notification

    Keep up to date with new message notifications that can be sent to any email address or SMS-capable mobile phone.

 

  • Voicemail Forwarding

    Enjoy the ultimate convenience of having your voicemail messages forwarded to your email. Now you can listen to messages from your favorite mobile or desktop email client.

 

  • Send to Voicemail

    Transfer a call to voicemail by pressing the “Send to Voicemail” button any time after you say hello.

 

  • Do Not Disturb

    Get some peace and quiet whenever you want by simply pressing the envelope icon for two seconds. All of your calls will roll into voicemail without ringing.

 

  • Instant Second Line™

    Make or take a second call without missing a beat. Let’s say you’ve got a teen and they are always on the phone. Not a problem. With Ooma’s Instant Second Line feature, all you have to do is go to another Ooma Telo Handset in the house, pick it up, and you’ve got a fresh Ooma dial tone.

 

  • Three-way Conferencing

    Whether you’re doing business or chatting with friends, three-way conference calling has never been easier.

 

  • Personal Blacklist

    Stop unwanted callers in their tracks by blocking certain callers or sending them directly to voicemail.

 

  • Community Blacklist

    Give spammers the Heisman by blocking annoying, unwanted solicitors.

 

  • Anonymous call blocking

    Make it so callers have to show their caller-ID in order to reach you, so that you always know who's calling. You can block anonymous calls completely, or send them straight to voicemail.

 

  • Call Forwarding

    Forward your calls to any number- to your cell phone- so you never miss a call.

 

  • Multi-Ring

    Ensure you never miss a call by configuring your Ooma system to simultaneously ring or forward to your mobile phone.

 

  • Free number transfer, Handset or Bluetooth (Telo customers only)

    Sign-up for a year of Ooma Premier and get a free Ooma Telo Handset ($49.99 value), Ooma Bluetooth Adapter ($29.99 value) or we'll transfer your number for free ($39.99 value)

 

Call Screening

If you don’t recognize the caller-ID, just listen to their message through the speaker. If it turns out you want to take the call, just pick up the phone.

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JohnP

I too own the Ooma. It has worked great so far. I cancelled my old landline phone and used one of the numbers I picked from a list from Ooma.

I found that if I put the Ooma 1st off of the cable modem, my internet speed for the rest of the network drops to a crawl. I put the Ooma onto the router and it works great.

I had no use for the premier service so I opted out only a couple of weeks into it.

Calls are clear using my regular Pany cordless phones. I have tried several dozen calls to folks around the Northeast with no one noticing that anything has changed (except my phone bills of course). So nice to just pick up the phone and call without worrying about minutes...

I put my cable modem, routers, and the Ooma on an UPS so I still get phone service for several hours after a power outage...

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routine

I recently purchased the Ooma and the Telo. So far so good with the Ooma device.

I originally had it plugged into my router, b/c I'd rather have better data traffic than voice, but ran into an issue with Netflix where I wasn't getting HD and the video picture was not good at all.

I moved the Ooma between my modem and router, and viola. Problem solved. Netflix streaming video looked great again.

As for the Telo, mine came with a dead screen, and I wasn't terribly happy with the build quality. I returned and bought a Panasonic cordless phone with Link-to-Cell feature.

 

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