Xbox Live Tags Autistic Kid a "Cheater"
Jennifer Zdenek lives in Seattle and has an 11-year-old son diagnosed with autism. One of the ways he copes with his disability is by logging time on Xbox Live racking up achievements. Little Julias Jackson signed on to play last week, and to his and his mother's surprise, Xbox Live had taken away his achievements (nearly 1,500 of them) and labeled him a "cheater," Seattle's local Fox News affiliate reports.
"It is pretty much his only outlet and his only friend, because of autism," Zdenek explains. "It disgusts me that they did this to my child... if you have no friends and have no life outside of your home and this is all you do, you know because of your mental illness, then this is pretty devastating to him."
Zdenek says she called Microsoft and spoke with two people, one of which was a supervisor, but neither was any help. She was then referred to Microsoft's legal department "by address only."
Microsoft says, "The only actions that we take are to correct the player's current Gamerscore, and to label the player as a 'cheater.' This label can be observed on Xbox.com and through the player's view of their Gamercard on a console or computer that is connected to Xbox Live. The player can still legitimately gain future achievements. The player's experience does not change in any other way."
Furthermore, HardOCP reached out to Microsoft, who explained that even though it might not have been Julius or his mother who fudged with the account, they feel certain that someone did in order to boost his gaming score.
UPDATE
Stephen Toulouse, Director of Xbox Live Policy and Enforcement at Microsoft, apparently confirmed that somone at the home was cheating on the account in question.
"I confirmed that achievements were illegitimately modified on the account and contacted the customer directly w/ specifics," Toulouse wrote in a Twitter post.
In a follow-up post, Toulouse said he "won't be providing any more detail, the only person who gets the proof is the mom."
Comments
Comments are closed on this article
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George Birbilis
February 08, 2011 at 5:35pm
mom wonders why the kid is attached to the xbox when she lets him play such games? will just turn more and more autistic that way
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Walnut
January 27, 2011 at 7:46pm
My first reaction was along the lines of "who gives a shit" but after the update it's more like "how stupid do you have to be?" Seriously. How stupid do you have to be to go to the press about something so stupid, flaunting your kid's medical condition and telling everyone that he has no friends, and then being dead wrong? It's laughable.
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Slugbait
January 27, 2011 at 4:56pm
Something tells me that Dad is going to sleep on the couch for a week, will have to take the kid to Arizona for Spring Training (and give mom a much-needed vacation), and delete all of his pr0n.
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riopato
January 27, 2011 at 3:41pm
Hows it possible to cheat on xbox live? Are there hacks for xbox that allows a player a gaming edge? Is there a cheat book of some kind?
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Cy-Kill
January 27, 2011 at 11:22am
Well, all I can say is he got a nice rude tweet directed at him by me, and he deserves it!
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Blues22475
January 27, 2011 at 10:34am
I do hope that the mother reveals this "proof" that the Autistic kid was cheating. My brother is Autistic but he wouldn't cheat. At some points in time when we play games on his Gamecube it's some how godly at certain games (which just blows my mind) which seems to support the statement earlier that Autistic persons have a kind of "hyper" focus.
P.S. Both links mentioned in the article did not work for me. Also, the links that a person posted does not work to prove he actually cheated.
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weaslem32
January 27, 2011 at 10:11am
The term is Autistic, not Austic. Doesn't anyone proof read anything they write anymore?
Metropolis has you.
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Maktaka
January 27, 2011 at 9:33am
So guys, are you going to update this article since the kid was just a liar trying to play his mental handicap off as an excuse for cheating? The mother's seen the evidence supplied by Microsoft, she agrees he cheated (and is probably regretting going to the press with this now).
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Paul_Lilly
January 27, 2011 at 9:48am
Post updated with Twitter post by Stephen Toulouse, Director of Xbox Live Policy and Enforcement at Microsoft. Whether or not the kid cheated, however, or someone else in the home (father, boyfriend, visitor, etc) isn't clear.
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Maktaka
January 27, 2011 at 9:59am
I just realized my post was probably snarkier than necessary, sorry about that.
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bingojubes
January 27, 2011 at 9:32am
Microsoft should remove the Cheater tag and give him back his x-number of achievment points back onto his account. This kid has developed pro skills in the games he has played and Microsoft should not be doing what they did to this child to anyone out there.
while i didn't think achievments could be automatically unlocked with hacks, to unlock achievements, you normally have to playing legitimately, and being penalized for "playing legitimately" is kind of a crime in itself. Microsoft may have just lost a customer, or the developers of the next big XBOX game.
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Bizarre
January 27, 2011 at 9:22am
It's been confirmed that he was illegaly hacking achievements:
http://www.gamingtruth.com/2011/01/26/update-the-kid-was-cheating/
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n0b0dykn0ws
January 27, 2011 at 8:50am
I think this could end up forcing companies like Microsoft to show proof when labeling someone cheater.
What if I didn't know I needed glasses, and that contributed to poor gaming, but after I get prescribed glasses, I improve tremendously. They could just label me a cheater and take away my achievements without and shred of proof or evidence.
n0b0dykn0ws
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savagehart
January 27, 2011 at 8:47am
Interesting that microsoft used the term "they feel certain" rather than "we can prove" that he (or others) cheated on his account.
I'm not a lawyer (but I watch a lot of lawyer shows)a me that calling someone a cheater without proof, is a pretty clear case of defamation of character.
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falcondown01
January 27, 2011 at 8:26am
One of the things about austism is it gives some the ability to hyper-focus on things. If this is the case he may have an edge at playing his games than most other average users thus allowing him to be better and get acheivments more quickly.
I agree cheating is unacceptable, whether in gaming, school or other wise but Microsoft should take a closer look at this particular situation and remove the tag of "Cheater". It is fairly obvious that this is a mistake and Microsoft should reverse this decision. Especially to have to pay to be on the service it is not in the best interest of someone to cheat.
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jth
January 27, 2011 at 1:22pm
How does simply denying it make it "fairly obvious" that he wasn't cheating? Simply having a disability is in no way proof that he wasn't cheating. People just got fired up to defend a disabled kid against some "evil giant corporation" and were just sobered by reality. He cheated.
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falcondown01
January 27, 2011 at 7:49pm
I will take the fact that I was proven wrong. Unfortunately I like to think there was some innocence there but there was not.
I was suckered like many other. I will however still stand for what I had said earlier about autism and the ability to hyper-focus.
In this case is was not that ability which got all the scores. Thanks for those that did some research and Microsoft as well.
Regards All
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