J.D. Power and Associates have announced the results of their 2008 Digital Camera Usage and Satisfaction Survey, and the winners include:

• Digital SLR cameras: Canon EOS Digital and Nikon D-Series (tie); Olympus, Pentax, and Sony scored way behind the leaders. Canon EOS led in picture quality, while Nikon led in performance and operation.
• Point-and-Shoot cameras: in a crowded field, the Fujifilm Finepix S series was the winner, but not far behind were the Kodak M, V, and Z series, the Olympus Stylus series, the HP Photosmart R series, the Samsung S series, and the Sony Cyber-Shot S Series.
• Premium Point-and-Shoot cameras: Another tie, between Canon PowerShot G series and Panasonic Lumix DMC-TZ series. In second place, the Panasonic Lumix DMC-FZ series.
• Ultra-Slim cameras: the Sony Cyber-Shot T series was the winner here, with a three-way tie for second place between the Sony Cyber-Shot W series, the Casio Exilim Zoom series, and the Fujifilm Finepix Z series.

Each camera in the survey was judges on five criteria: overall rating, picture quality, performance, operation, and apperance.

One frustration for serious camera shoppers is the lack of model-specific information, but given the frequent turnover in camera models, perhaps the J.D. Power and Associates method of evaluating by series is the best way.

The survey was conducted between April 2007 and March 2008, and was based on responses from more than 8,000 consumers. See the press release for more information. For more information about J.D. Power and Associates, see their  website.

What say you? Do you agree with J.D. Power and Associates ratings for your camera, or do you think they missed the boat? Click away and give us your comments.

COMMENTS:

0

TAGS: 

digital cameras, digital photography, digital imaging, consumer electronics, survey, J.D. Power and Associates, customer satisfaction

Comments Print Email