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Watch Out! Regulations Make Retention of IMs, Texts Compulsory for Businesses

Posted 10/27/08 at 06:46:34 PM  by Pulkit Chandna

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New regulations have made it compulsory for businesses to retain all wireless communications including IMs and text messages. Among the various legislations mandating the archival of wireless communications the Sarbanes-Oxley Act and HIPAA (Health Insurance Portability and Accountability Act) are most prominent. Also, Financial Industry Regulatory Authority (FINRA) made the archiving of IMs and Texts compulsory through one of its edicts issued in December, 2007.

These legislations have encouraged companies like LiveOffice, Akonix Systems and Onset Technology to offer software solutions to businesses to effectively retain wireless communications. Onset is trying its level best to dominate this niche market segment by standing out from its competition. Onset’s technology can automatically screen messages before they are sent and subsequently block them if they contain something objectionable.

The ability to screen messages can save the blushes for enterprises as it is not uncommon for employees to aggrandize their messages with embarrassingly colorful language.

Image Credit: Crunchgear

COMMENTS:4
TAGS: Software, text message, windows mobile, IM, legislation, law, archival, regulation, act, compliance, onset, akonix, live office, rim blackberry
COMMENTS
avatarMyBoxTone Expert for BlackBerry

Submitted by mukesh11 on Mon, 03/30/2009 - 1:59pm

The myBoxTone Expert BlackBerry application provides enterprise smartphone users with a variety of intuitive, on-device troubleshooting tools to address performance issues without a trip to the help desk, potentially saving time, boosting productivity and cutting tech support costs.

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mukesh
<a href="http://www.hipaaguide.net">hipaa</a> - hipaa

 

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avatartrue?

Submitted by sys-eng on Tue, 10/28/2008 - 9:21am

It would be a big step up in journalism if it included some sort of verification to substantiate the claim.  It is not univerally understood that the referenced act requires such broad level of retention.

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avatarHIPAA

Submitted by ashwood on Tue, 10/28/2008 - 9:05am

HIPAA requires the archiving of electronic communication. It also requires content control (scanning and blocking of messages that has patient information in them)so that personal information is not sent to the wrong people. I believe this software solves both of the issues for smartphones.

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avatarHIPPA???

Submitted by dankers on Mon, 10/27/2008 - 4:25pm

I work in the pharmacy and deal with HIPPA on a daily basis. I fail to understand what HIPPA (which deals with protecting privacy in health care) could have to do with saving IMs and text messages. Seems like a security breach waiting to happen... can anyone name a bank that hasn't "lost" thousands of passwords/social security numbers/DOBs/account info.  I could rattle off all the "authorized providers" but i don't remember LiveOffice, Akonix Systems or Onset Technology being on the list

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